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  1. jcostlow

    Removed Providers

    Thanks, I didn't think about that and will do now. Still much easier to get trunks working on 3CX than other platforms we have used.
  2. jcostlow

    Removed Providers

    When the template is removed will I need to re-add as generic or should it keep working for existing setups? I ask as we were selling Net2Phone through our master agent and have several still in contract. EDIT: Also, will hosted by 3CX instances that have it keep working since I can't use...
  3. jcostlow

    Removed Providers

    After reading about Telnyx being removed from the supported provider list I went to check it out and noticed Net2phone is gone. Are they gone for good as well? If so no big deal as I'll use the generic template when fully removed but wanted to check.
  4. jcostlow

    fax setup questions.

    It's been moved to Advanced. Go Advanced >> Fax Server
  5. jcostlow

    Plug’n’Play Provision

    I will check and see next time it happens if the time is correct. I had to setup another phone today on one of those PBXs and the phone was able to provision as expected and time was correct for default time zone.
  6. jcostlow

    Plug’n’Play Provision

    I have noticed lately that provisioning our Snom phones via Plug’n’Play isn't working. The phone shows in bold and as new on the phone tab, you select it and choose assign extension, set all parameters and hit ok but the phone is never provisioned. I end up copying the provisioning URL and...
  7. jcostlow

    Solved SIP Trunk routing vs Inbound Rules, and Outbound Rules

    The path you set on the sip trunk page is for your defined main number and any DIDs you don’t have an inbound rule for. Inbound rules you set where calls to a specific DID to go to. Outbound rules just help the pbx know which trunk to use based on your criteria. We make fairly lax rules that...
  8. jcostlow

    Solved "People's" names displaying weirdly in Desktop App.

    If you go to your management console>> advanced >> contacts and hit the options button you can choose first name, last name for phone book display.
  9. jcostlow

    3CX & Their Exams

    I think the 25/30 is fairly common with a lot of this stuff. Prior to selling 3CX we exclusively sold NEC phone systems and you had to be certified to get any support. Wanted to start using SIP trunking you better have the base system, advanced system and SIP trunking certification. I got lucky...
  10. jcostlow

    No Ring On-Net Calls

    Net2phone made some change to our agent account so I now hear ringing for on net calls. They wouldn't tell me what but now I am having to get the same thing done to other customers accounts.
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