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  1. How to enable direct_call in 3CX v20 for API call control?

    We are working with 3CX version 20.0.895.0 and need to use the direct_call property, as documented in the Call Control API, to programmatically answer calls as part of our CRM integration. We have an Enterprise license, and the extension in use has the "System Owner" role. However, we are unable...