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  1. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Hi @paulodagraca, thank you for the write up, it is good to know that you tried it and it did not work for you. This will help with the expectations of my customer moving forward.

  2. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Thank you @JohnS_3CX

  3. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Just as a follow up - will 3CX SMB Free support a Hikvision DS-KD8003-IME1(B) Intercom/Door System? I would think I would need to set up an extension (via the IP Phone menu) but I am unsure, I think all I am missing is the authentication password, otherwise, I have everything else.

  4. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Okay! Looks like when the blacklisting was lifted (24 hours after I sent the credentials to the phone which had the wrong firmware on it) the phone registered. So we are good! Phone calls can be made between 2 phones at least. I would like to thank everyone who assisted, but especially...

  5. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Oh dear, okay, I guess I will have to wait for the Blacklist to be removed.

  6. Remote Setup, IP Blacklisting, Yealink RPS MAC

    I have upgraded the phone's firmware, but I did this after I added the phone to the 3cx Cloud. Could that be the reason?

  7. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Ok, thanks to the help of @paulodagraca, I got the phone unlocked. I trying to set up the phone with the new credentials but on the cloud server (3CX) and then pushed it down to the phone, all of this seemed to work, but I have been IP Blacklisted again (on the jumbox onsite). When I log in...

  8. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Hi @paulodagraca, so the Blacklisting of my remote site has been lifted (hooray), I rebooted the phone and now it is auto-provisioning (another hooray)! I now need to test it against another onsite phone, which are all (from what I understand) attached to other RPS. If I DM you one MAC and...

  9. Remote Setup, IP Blacklisting, Yealink RPS MAC

    I definitely did that last night (I created two users and moved the Router Phone amongst them). I wonder (as @JohnS_3CX) says, if my MAC is registered somewhere else. I actually got this to work earlier and the phone took all of the autoprovisioning information on (even on the old firmware)...

  10. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Thank you. That explanation helps me understand how this (3CX) system works.

  11. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Morning Paulo, I actually did this last night (upgrading the firmware etc), I performed a reboot of the phone remotely (as the site is some way, away). Unfortunately, this has not worked and the phone is not provisioning, none of the config is getting put on the phone? Not sure what I am...

  12. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Now the phone is on Firmware Version: 108.87.0.16

  13. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Hi @TheodorosG_3CX, I have fixed the firmware, I am hoping this will fix my Blacklisting and I can log on from the account in question, I guess I will have to give it 24 hours?

  14. Remote Setup, IP Blacklisting, Yealink RPS MAC

    I think this may be causing my blacklisting (and the phone not auto-provisioning) but I cannot figure out why and how to stop it. SIP request (REGISTER) from 94.197.244.250 was rejected. Reason: Block WAN requests is ON. . Message:. REGISTER sip:1710.3cx.cloud:5060 SIP/2.0. Via: SIP/2.0/UDP...

  15. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Hi @JohnS_3CX, many thanks, I thought in respect to Router phones, you only needed one to act as the SBC, but you mention all of them (I think I will end up having at least 3 on my network). Could you please explain this to me?

  16. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Also, am i right in saying that this new 'Good' phone (T46U) that I have is now on 3CX/Yealink's RPS? If so, how would I remove this, if I wanted to reset the phone?

  17. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Ok, thank you for all your help so far. So on my 1 good phone (not registered to any MAC RPS services), I looked on the 3CX firmware guide and saw that it needed upgrading. Now the phone is on Firmware Version: 108.87.0.16 However, when I now go to Account>Register and look at 'Register...

  18. Remote Setup, IP Blacklisting, Yealink RPS MAC

    ....and if I look on the 'Team' section on my portal, it says 'Not Registered'.

  19. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Thanks @JamieR, thanks to Paulo, I am back in, however, but because I am remote, I am unsure if the phone is actually registered. If I go on the phone (via its web browser) it just says registering.

  20. Remote Setup, IP Blacklisting, Yealink RPS MAC

    Thanks, Paulo, yep, I am in.
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