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  1. Disk Space

    16.0.5.619 Debina 9 Hosted OVH STUN Sip provider Gamma Firewall Yes No custom templates Checked call recording quotas they are on a seperate drive to the system and currently showing 60gb of 180gb in management console shows syetm drive at 13% used with 42.2 gb free

  2. Disk Space

    logging is currently set to off and keep 1 days worth.

  3. Disk Space

    Im getting the following alert on an installation " is running out of space. (342.9 Mb Space left out of 500 Mb). As a result of this, recordings, logging and voicemail services are disabled until this problem is resolved. Login to the machine, free up some space or add more disk space and...

  4. Solved Renewal for SSL Certificate for <fqdn> failed

    It has been occurring for the last few days, so i suspect it is an issue with the lets encrypt 3cx link.

  5. Renewal for SSL Certificate for ***.3cx.com.au failed

    Ive been seeing the same issue for the last 2 days across most of our PBX's

  6. Solved Renewal for SSL Certificate for <fqdn> failed

    I am seeing this across all of our PBX's for the last 2 days, did you get anywhere with it ?

  7. Handset and External Ringer advice

    I have a customer who has a hosted PBX with no SBC on site they would like a rugged cordless handset with case for use in a warehouse and they want an external ringer in the warehouse as well. Can anyone recommend hardware that would suit this environment as everything i can see on the...

  8. SKY PROBLEMS UK 3CX DOMAINS BLOCKED ON BROADBAND SHIELD

    Just created a quick guide on how to change it if anyone needs to copy and paste it https://www.cnltd.co.uk/2020/05/11/sky-shield-blocking-3cx/

  9. SKY PROBLEMS UK 3CX DOMAINS BLOCKED ON BROADBAND SHIELD

    if they login to my sky account they can change it from there

  10. SKY PROBLEMS UK 3CX DOMAINS BLOCKED ON BROADBAND SHIELD

    Yes we have plenty of users this morning calling in, it appears to force the DNS resolution to their WebShield server rather than the actual IP by white listing 3cx.co.uk immediatly everything comes back to life. Also have one user on Talk Talk having the same issues so not sure if this is...

  11. Webclient performance Issues

    Thanks we did update the firmware and it didn't seem to help at all, we have also had reports since the firmware upgrade of one way audio and quiet calls, even though we have all the port redirection set for each handset. As a result we are deploying a SBC this week so fingers crossed this just...

  12. Webclient performance Issues

    Yes i was hoping there wouldn't be a delay as there is a 100mb leased line used just for requests to the hosted PBX. Yes for a small office with low budget i agree with single point of failure im fortunate this site has 2 100mb leased lines with cluster firewall and a fttc backup line as well...

  13. Webclient performance Issues

    Ok i i will get one configured and see if it helps, i was hoping to do it without but calls seem fine its just the delay on the web client that is anoying them.

  14. Webclient performance Issues

    Just counted up and 23

  15. Webclient performance Issues

    Yes each handset is set for different ports for SIP and RDP so are unique for each handset, they are not heavy users of the system and normally max out at about 4sc calls at any one point in time, it does not appear to be worse or better the amount of calls in use. The memory and processor on...

  16. Webclient performance Issues

    They are connected STUN 3cx V16.0.910 Fanvil X4 2.10.0.6646 CSTA mode Sometimes it in instant but other times can take upto 2 mins to call an internal extension, it shows trying then disappears and pops back up with dialling

  17. Webclient performance Issues

    We have a new deployment that is hosted on OVH the customer has 30mb leased line just for 3cx with 30 extensions. The customer uses the web client latest version of chrome and a desk phone Fanvil X4. They are reporting issues that if they try and answer a call using the webclient it fails to...

  18. Call Recording

    I have just archive'd to google drive to see if this lets me access the recordings but they are all showing as 0k in there to. This is proving quite an issue for this client as they require call recording for compliance and need to access one of the recordings immediately. I suspect that the...

  19. Call Recording

    I tried that using filezilla but just get could not connect to server, this is a hosted environment on OVH not sure if that makes a difference ?

  20. Call Recording

    I wouldn't know how to manually download a recording if you could give me instructions on this that would be great. I suspect phonesystem has rights to the recordings folder as older recordings can be played and downloaded succesfully.
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