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  1. Outgoing calls working, incoming are not

    Hi @YannisH_3CX, Thanks for your help. Traced the issue to be some sort of disconnect between 3CX, the Firewall and the Provider. Even though a connection was established, no data was shown on all three devices. While I have not resolved this issue in our primary datacenter, I have gotten the...

  2. Outgoing calls working, incoming are not

    Hi Guys, I have migrated a 3CX phone system for one of my clients from their previous managed service provider to our datacentre and have run into a bit of trouble. While the migration was simple (backed up configuration and restored the configuration to the new server, ensuring that the same...

  3. Solved Trouble provisioning handsets

    never mind. Turns out that the handsets from site 2 were not connecting due to misconfigured route in our datacentre and the other seven handsets needed to be factory reset to pick up the configuration information.

  4. Solved Trouble provisioning handsets

    Hey guys, I need some advise on where to look: I have migrated a 3CX host from one of our client's previous provider's datacenter into a new hosted datacenter. When migrating, I made sure that the server name, IP address/ range, etc were identical. At the same time, I have replaced at their...
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