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  1. nikolascx

    Feature Request: Retain AI Transcriptions Without Call Recordings

    Indeed - this is also a nice idea. Thanks for reporting. I will forward it to the steering team
  2. nikolascx

    GPT-Realtime-2

    The problem is that your openai Key does not have access to use these models. It has access to gpt-realtime and gpt-realtime-mini but now we removed those models. (there is no point to keep them - they are old and buggy) You need to go in your openai API and allow all models. Secure the API...
  3. nikolascx

    3CX AI as first Level Support

    Hi Dear Michael MCP server was the first part. Now that that's done, we can move on to the next part which will be indeed "MCP Client in the AI Agent". This is the part you need because you need a client to connect with ConnectWise MCP Server endpoint. However, you can make a programmable...
  4. nikolascx

    Solved 3CX AI Service - stopped - problem

    @lucazevedo pls do not run in docker for now. take it out of the docker env and run on standard machine.
  5. nikolascx

    Solved 3CX AI Service - stopped - problem

    @HTS Group The VM's Virtual CPU is missing the required x86-64-v2 instruction set (specifically sse4_1, sse4_2, and popcnt). The cpuinfo output shows a basic/legacy virtual CPU profile. How to fix it: If Aruba Cloud panel allows CPU configuration: Log in to the Aruba Cloud dashboard, edit...
  6. nikolascx

    Solved 3CX AI Service - stopped - problem

    Can you give us some more information about this? What is the CPU you have? It looks like the machine's processor predates ~2009 (such as an older Core 2 Quad or early Xeon) and physically lacks SSE4.2 / POPCNT instructions. Can you take a screenshot of the CPU you have pls.. Treat as...
  7. nikolascx

    Solved AI Receptionist – Automatic email sending with a summary of each call

    Great! Thanks for your feedback.
  8. nikolascx

    Feature request: "Send Email" / chat notification for ALL completed AI Agent calls, not just the 4 screening scenarios

    Mes amis Nous avons déjà cela Friends We have this already.
  9. nikolascx

    GPT-Realtime-2

    They will be in the beta coming soon.
  10. nikolascx

    V20 Update 10 Alpha: MCP, AI Server & More Admin Control

    It's stable dont worry. And it was openai Sending 500 (with empty message) We also contacted openai in the meantimem. Sometimes it happens. I think having 1 billion users it's okay if sometimes they give a 500 for some cases. For us it never failed. So it wasnt a global downtime.
  11. nikolascx

    V20 Update 10 Alpha: MCP, AI Server & More Admin Control

    Hello Dears I confirmed and double checked. From my side everything is working. However one of our clients had the problem and now it suddenly started to work. Can you try again? Strange because https://status.openai.com/ always showed up. No changes are required to 3CX. Please everyone...
  12. nikolascx

    V20 Update 10 Alpha: MCP, AI Server & More Admin Control

    Good Question! The team informed me that this information is visible.. So you should have it and then yes, you can contact the end user.
  13. nikolascx

    V20 Update 10 Alpha: MCP, AI Server & More Admin Control

    What is the provider you have? We need to see the logs. If you call the AI from a local extension does it work? You can contact me on pm on this case - I'm reserving some time today for the community..
  14. nikolascx

    V20 Update 10 Alpha: MCP, AI Server & More Admin Control

    Nice one!!! BTW - they were not blacklisted yet because the IP's did not yet reach the blacklist threshold. But cool that you did it for the server. Great example - keep on exploring.. There are 29 tools in the mcp toolbox catalog for you to explore!!
  15. nikolascx

    V20 Update 10 Alpha: MCP, AI Server & More Admin Control

    Hello @Ryan_Fisher_Techmode What provider are you using for these external calls? From the logs it seems that openai does not like something in how these calls are negotiated. Things to try.. Can you enable recording? Like this we force transcoding in case there is a codec incoming that...
  16. nikolascx

    I knowledgebase only, not general sources

    Dear @keyholeits Some tips for you: Step 1: go to the AI Prompt tab and copy the prompt in an AI of your choice. Step 2: Set this to the lowest reasoning possible because here we do not want the AI to go into high reasoning since this task is a very simple one. See what it tells you. Make one...
  17. nikolascx

    AI Agent to book appointments to Google Calendar using Zapier

    We have another way coming up - ULTRA easy.. No need for Zapier either. We are releasing update 10 Alpha Soon. So lets discuss this next week.
  18. nikolascx

    Hardware for local AI

    HI - We are in testing phase and waiting for update 10 to finalize. (needs update 10 also). But you can safely order already. The AI Server solution will work on all. How big is your pbx? (users / license) With the 16 GB you will be close to the edge - So best avoid it. I'll make it easy...
  19. nikolascx

    Whiteboard and PDF Sharing Features Missing from WebMeeting

    Ciao Giuseppe Absolutely agree.. I will make sure to inform the relevant teams.. Apologies for the inconvenience caused.
  20. nikolascx

    Whiteboard and PDF Sharing Features Missing from WebMeeting

    Ciao Caro Giuseppe, Thank you for your feedback. Yes, the Whiteboard and PDF Sharing features were removed. The underlying whiteboard technology had become outdated and could no longer be maintained or updated reliably. As part of modernizing the WebMeeting experience, we sometimes need to...
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