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  1. Block Wan requests is On

    John Thanks, worked
  2. Block Wan requests is On

    I have added the IP to the white list. ( If its in the black list then is doesn't shows up in the log file as Block on Wan.) I have an extension which on the same external network is operational thru the wan. I think its a setting somewere within the exension configuration.
  3. Block Wan requests is On

    Nathan, I have one extension operational with a remote phone ( configured in the old version) and this new extension. Settings for Block remote phones using stun are the same, but still get the block on WAN in the log.
  4. Block Wan requests is On

    I cant find the location were I can dis or enable the "Disallow use of extension outside the LAN" in the latest version 18.o update 7. I want to register a extesion from the outside but this is not working due the block Wan request. In the older version you could select it in the options tab in...
  5. v16.0.3 + new android app -> Request failed on calls

    Hi John, Thank you for your detail explanation. I will look in to this, but it will take me some time... I'll get back to you. Chris
  6. v16.0.3 + new android app -> Request failed on calls

    Hi John, Question, If the firewall is the cause of this, why hasn't got my college the same problems? And when I install the leacy app on my phone, the problem doesn't appear? Chris
  7. v16.0.3 + new android app -> Request failed on calls

    HI John, I performed the following steps: deleted the all the 3CX apps. Disabled Wi-Fi connection. do on 4G. Installed the 3cx app ( 16.2.0.81) granted every permission. Provisioned the app thru a new config file. Echo service test successful performed, ( still on 4G) The app works perfectly...
  8. v16.0.3 + new android app -> Request failed on calls

    Hi John, Its running on OxygenOS 9.0.17 Build ONEPLUS A6013_41_190911
  9. v16.0.3 + new android app -> Request failed on calls

    Hi John, App version 16.2.0.57 installed, No Luck.. App version 15.5 (Legacy app 16.0.0.6).Working... Chris
  10. v16.0.3 + new android app -> Request failed on calls

    Hi John, I'm on version 16.1.0.41.( last update 7 okt) Is the version 16.2.057 already available in the app store ? I can't find it. Chris
  11. v16.0.3 + new android app -> Request failed on calls

    Hi John, The configuration of Google Firebase hasn’t solved the problem. With a Wi-Fi connection everything is worked as it should do. On the 4G LTE connection when I’m called the phone rings, but I cannot answer the call. When I lift the green button to answer the call nothing happens. The...
  12. v16.0.3 + new android app -> Request failed on calls

    HI John, Ofcourse I tried my phone with the provisioning of my college's account. No luck, Could it be an issue with the Google Firebase Cloud Messaging ??? I havent configured it yet. Chris
  13. v16.0.3 + new android app -> Request failed on calls

    John, There is no VPN software or such on the phone. My college is using the same provider, Only diverence is the phone, Oneplus 6T versus Samsung. The legacy App works fine. So there must be an issue with the differences between those apps?
  14. v16.0.3 + new android app -> Request failed on calls

    Hi John, Yesterday it worked once, now I cant get it working again. I even tried using the account from my college, but no luck. When using the legacy app and the same config it works without any problems. Therefor can I conclude that the Port settings and configuration is OK?
  15. v16.0.3 + new android app -> Request failed on calls

    Hi John S And the problem is back. It worked only once . After connecting with Wifi and back to LTE the problem is back. The app only connects thru Wifi connection, at the office, at home, at any site with Wifi. Not thru LTE. In the upper right corner is says Ready for calls, but the bos isnt...
  16. v16.0.3 + new android app -> Request failed on calls

    Hi John, Port 5090 is open. Checked. Port 5001 is open. Checked. Provisoned thru new E-mail, Checked the local network interface Deleted old app, installed the new app, provisioned thru LTE connection. Tada.....It works.!!! Done that three times before but didn't work. Thanks for your...
  17. v16.0.3 + new android app -> Request failed on calls

    Hi JohnS and Kathanasias, I seem to have almost the same problem. With the old version app everything worked fine, but the new apps only works if connected thru Wifi. Thru LTE there is no connection. Keeps connecting. Once Wifi is back on it immediately connects. Downloaded the legacy app...