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Top Questions about MS Teams Integration Configuration

5062 is open in the firewall. I get erros in the firewall checker but the Mobile app and web app work. Is there anything else I need to do in the configuration?
- Vaggelis Karasoulas
- Post #8
- Feb 18, 2022
- Forum: MS Teams
Top Questions about MS Teams Integration Configuration

1. 18.0 Update 2 (Build 315) 2. Microsoft 365 E3 / MIcrosoft 365 Business Voice (without calling plan) 3.On-prem 4. Palo Alto Firewall / SIP ALG Disabled 5. SIP Trunk Provider CYTA (Cyprus)
- Vaggelis Karasoulas
- Post #6
- Feb 16, 2022
- Forum: MS Teams
Top Questions about MS Teams Integration Configuration

Hi All, I setup the direct routing for Teams following the best practices, but when I call an external number or a 3cx extension, I can hear the receiver but he cannot hear me. The 3cx is behind a firewall and I setup all the rules needed. Can you help me? Thanks Vaggelis
- Vaggelis Karasoulas
- Post #4
- Feb 16, 2022
- Forum: MS Teams

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