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  1. 3CX stating that the License is expired

    I went to the article on 3CX's website and downloaded the batch installer.

  2. 3CX stating that the License is expired

    Ran the batch updater and it said that 15.5 SP6 was installed successfully. I went back into the management console and key still says that the key is still expired. And when go to the update section it still says that I cannot get it because the key is expired.

  3. 3CX stating that the License is expired

    I have a client running 3CX v 15.5 Update 2 (yes I know it is out of date). I am trying to update them to version 15.6 so I can update them to v16. but when I go to the update page and select the update, it says that the maintenance is expired and the updates are not available. I purchased...

  4. 3CX app cannot receive calls outside of network

    I have a user on 3CX v16.0.7, they have an iPhone running iOS 14.3, with the 3CX app v16.1.6. They have an extension that is attached to a Yealink T42G phone and they want to also attach it to the app. they have scanned the QR code and it is provisioned but it only works when they are in the...

  5. Setting up web client

    The ports are pointing to the PBX on the UDP Protocol and I ran the Firewall checker and is shows that that the ports passed.

  6. Setting up web client

    I have WebRTC enabled. I called my cell phone. The call goes through on incoming and outgoing but when the call picks up, I don't hear anything on either side when I speak.

  7. Setting up web client

    I have an extension that I am setting up on the 3CX web client for the first time. We are running the latest version on a windows 10 Pro 64bit PC. I had to delete the extension and re-add it in. Saved the settings and logged into the extension. I did a test call, and it went straight to...

  8. Question about CID Rules

    I know that in 3CX you can use the CID rule to route calls based on the caller ID. I have 3CX v16.0.655 running on windows 10 Pro 64bit. I have a client the has at least 10 phone numbers and when they call us they dial the owner's extension and not the extension for the general queue. I want...

  9. Cannot hear calls on Web client in Chrome

    I have a user who is using the web client on Windows 10 on Chrome on her PC at home and she has a Bluetooth headset paired to the computer. But when she receives a call, she cannot hear anything. Is there a setting that needs to be changed?

  10. 3CX phone for macOS

    I know there is softphone for Windows. Is there one for macOS 10.9 that works with the current version of 3CX?
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