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  1. D812/D815 Support

    Official support for these phones is expected by the end of this month with the general release of Update 5. https://www.3cx.com/community/threads/snom-d812-compatibility.131913/post-628081

  2. Snom D812 Compatibility

    After listening to this webinar posted 22 Jan I've learned that the D812 and D815 are expected to be certified and available on the provisioning server in update v5, possibly by the end of the month. I will be looking for it.

  3. Snom D812 Compatibility

    After allowing unsupported firmware the phone seems to be working but missing the 3CX wallpaper. It's also still listed as a D862 which is to be expected. My initial question still applies though regarding official support.

  4. Snom D812 Compatibility

    Good day, As part of our final testing before rolling out 3CX I added a Snom D812. It worked initially but seems to be having trouble, likely because it was added as the next closest model, D862. Being that the D7xx series are getting quite old now and the D8xx are the current offering can you...

  5. Solved Snom D735 Hold

    Again, thanks for your reply and the pertinent information, Nicholas. I can confirm that switching the language from "English" to "English US" does work and sets "cw_dialtone" to off. I anticipate moving to a paid license if testing continues to go well.

  6. Solved Snom D735 Hold

    After spending quite a bit of time this morning trying to track down the cause, here it is: There exists an option on Snom desk phones, turned on by default, which plays a dial tone sound when a call is placed on hold. According to Snom’s documentation: Turning this setting “on” will play a...

  7. Solved Snom D735 Hold

    Thank you for your quick reply. Unfortunately the behavior is present with 10.1.175.16 as well. That is what prompted me to try the unsupported (but later) firmware. I will pursue this with Snom also but wonder how something so obvious would have been overlooked given that the D735 is not a new...

  8. Solved Snom D735 Hold

    Greetings, all. I am trialing 3cx and have been pleased thus far. However, one of my test units is exhibiting an odd and unwanted behavior. The phone in question is a Snom D735 (routed through a D862). When placing a caller on hold, a dial tone is played over the receiver. Hanging up causes the...
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