Hi,
We are working with a client to deploy 3CX to 300 users across 10-ish locations. Phones will be a combination of softphones and older IP phones.
Due to network constraints the extensions at one location will not be able reach extensions at another location (firewall/IT security policy - not...
Thank you for excellent support, @ChrisC_3CX - it turned out to be incomplete registration information on our part.
Once that was completed the install activated just fine.
/mikkel
Hi
Doing wget https://activate.3cx.com:443 yields an empty index.html file
I've followed the HyperV instructions and NTP is installed, enabled and running.
Hi,
Having just recently installed a new debian 3cx v. 18u2 on HyperV at a client site I'm experiencing som problems activating the license.
We keep seeing "license_error.HTTP/1.1 400 Bad Request"
I cannot seem to find any logs on the server and I've verifiied correct internet access (using...
Hi,
We are already in the planning phases - this was more of a heads up, as this issue my happen to others if there's a mismatch in the TimeZoneName from the configuration file and the phones :)
/mikkel
Hi,
Having just provisioned 100+ Yealink T46 phones on a Debian 3CX 16 I started to receive a lot of calls all saying the time zone in the display was 1 hour behind.
Thought it was a bit odd as my own Debian 3CX v18 and the same phone did not have that discrepancy.
The timezone on the server...
Hi,
That's pretty much was I was afraid of - unfortunately the service provider is not what I would call forthcoming when it comes to assistence in troubleshooting.
/mikkel
Hi,
We are using an unsupported SIP provider with a number of fully updated v16 3CX installs and intermittently we are unable to complete any outbound calls.
When this occurs we need to restart the SIP service on the afflicted 3CX server. We tried disable/enable the trunk, but that isn't...
I was afraid of that - I think my status allows me to post in the partners forum and wil suggest the to allow for setting default logo.
Most of the clients phones are currently unprovisioned so it's just a matter of change the provisioning parameters on about 90 devices. Boring, but not really...
Hi,
We have client who just purchased en enterprise license for his 100+ seats. So far so good - all is working as expected :)
The enterprise license grants you the option changing the background/logo on individual phones - that's also working as expected. However, what I would like do is set...
Hi,
Was afraid of that, but was also expecting it. I'll try to create a dummy extension and see if it gets provisioned. Not expecting it, though.
It's not a big deal, just nice to have :)
/mikkel
Hi,
We have a couple instances of 3CX running with Snom DECT bases. They work flawlessly, but there's one little thing that annoys me... When adding og changing an extension within 3CX a reboot of the DECT base station is needed to add it to the DECT setup.
I understand that the DECT bases...
Yeah.... As that may be a solution to the the issues in my original post, it's pretty much a no-go.
Admin rights should definitely be closely guarded and while I'm sure the customer service department are perfectly nice people they will not be included as admins :)
Hi,
I'm aware of the reports feature (and they are looking at enterprise for other reasons), but for a busy receptionist/customer service representative that's too slow - they would like the recent history to be integrated into the switchboard view. Or at least easily searchable.
/mikkel
Hi,
We are working with a potential client regarding switching them to 3CX, but they have a couple of questions regarding the recptions function/view
is it possible for the receptionist to view some sort of history. I.e. the same user calls in the following day and asks to speak to the same...
Cool - thanks for sharing. I don't anticipate using any fancy features either. A basic on-prem 3CX install with a handful of M25 devices connecting to 5 cell multicell setup.
Only reason for using that many cells is the layout of the building and need for roaming.
/M
Hi @jcostlow
Awesome - somehow I missed that part of the Admin guide.
https://service.snom.com/download/attachments/48399335/M700_M300_Admin_Guide_en.pdf?api=v2
Do you have any experience with M700 and the newer 5xx firmwares in combination with 3CX? We have been using the 450/13 on all...
Hi,
I totally agree, but have had great luck on this forum before, and as it is related to 3CX i was hoping someone had some experience with this setup :)