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  1. How to hide/change From:DisplayName for Inbound calls?

    It seems we found a workaround that work, creating a phonebook entry, replacing inbound caller id phone number to match the phonebook entry.

  2. How to hide/change From:DisplayName for Inbound calls?

    We have been testing on update 9 and new features are welcome to sync and tune the templates but does not seem to help on this particular customization we want to do. We have tested totally removing input parameters for $CallerName and $CallerNum and it still shows a name. The phone number is...

  3. How to hide/change From:DisplayName for Inbound calls?

    This is a high-priority requirement from our customer to hide caller name and phone number. So, far we only have been able to hide the phone number, but it is still showing caller name even after modifying the template. Will the new update address this? Do you have any information on when it...

  4. How to hide/change From:DisplayName for Inbound calls?

    At this moment we want to remove the information from answering devices/apps, but in the future, we might want also to remove it from logs.

  5. How to hide/change From:DisplayName for Inbound calls?

    We have tested updating the template for the trunk removing all the inbound parameters but it is still showing a text and do not know how to remove it or where it comes from?

  6. How to hide/change From:DisplayName for Inbound calls?

    I thought about it, but i am looking for an alternative so I do not have to redo all the trunks with all the changes implies on call handling, outbound rules, ring groups, etc.

  7. How to hide/change From:DisplayName for Inbound calls?

    We are using 3CX v20 Hosted at 3CX and want to hide caller id and displayname for inbound calls, we already managed to hide the caller id using Reformat inbound rule, but have not found a way to hide the From:DisplayName and our customer requires this for privacy compliance for incoming calls...
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