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  1. Mister VoIP NL

    Webcliënt "hide this extension from...."

    Update 3CX Version 16, Update 6, Build 16.0.6.641 August 2020 has this Renamed “Do not show extension in 3CX company phonebook” to “Hide this extension from 3CX company phonebook and 3CX Apps”. as a change Now we have a very large cliënt which we jujst could update last week to the latest...
  2. Mister VoIP NL

    Hang up after 1st missed transfer

    haha, glad you found the answer! :)
  3. Mister VoIP NL

    Hang up after 1st missed transfer

    https://www.3cx.com/community/threads/known-issues-at-firmware-upgrade-yealink-t46s.68838/ Maybe also an issue with this firmware version...normally your phone has to turn up as NEW indeed.
  4. Mister VoIP NL

    Hang up after 1st missed transfer

    That is strange, but for sure that's the cause of the problem. Is the Yealink phone provisioned the right way? Is the 3CX phone in the local LAN or Cloud? If it's Cloud are you using an SBC or DirectSIP? Maybe factory default the phone and provisioning the phone again is a solution....
  5. Mister VoIP NL

    Hang up after 1st missed transfer

    what are you using on the cliënt side? - Webcliënt - 3CX Windows client --> CTI or with headset - IP Phone --> which model
  6. Mister VoIP NL

    iPhone app on mobile data

    I think the PUSH service let's the phone system believe that your extension is still registered. But it clearly isn't. I think the only 2 ways to solve is to either change your status (as you already figured out) or shut down the mobile app completly.
  7. Mister VoIP NL

    E-mail Callback

    Would be a nice option, from the webcliënt with a right-click on the phonenumber and then --> create callback. Where the default email program is opened with details from the call (number date/time etc.) You can do this now with right-click on the number and make an entry in the phonebook so, it...