Search results

  1. Deepak | Aastitva.com

    Dialing Rule Configuration

    Hi @leejor , thank you for your revert. When we are keeping the trunk prefix 'nil' it is not sensing the trunk. You have not mentioned the trunk prefix, and we followed the way you have mentioned.
  2. Deepak | Aastitva.com

    Dialing Rule Configuration

    Hi, Most people in India stores number in mobile as 0xxxxx (0mobile number) or just the number xxxxx. Hence, we prefer to use the 3CX Android app. When a person is dialing from contacts, one has to key in the trunk number, say 5 in this case. And then copy paste the number from the 3CX...
  3. Deepak | Aastitva.com

    Bypass Hold of SIP Service Provider

    Hi @OlegR_3CX - This worked. Thanks a lot. It solved lot of issues.
  4. Deepak | Aastitva.com

    Bypass Hold of SIP Service Provider

    Hi, When 3CX puts a call on hold, the call is getting held. The moment the call is getting on-hold, the IVR of the service provider is getting active. Then when the call is coming back after hold, the call is giving noise. The service provider team tried disabling the hold. The moment they...
  5. Deepak | Aastitva.com

    SIP Provisioning of 3CX User

    @kieferschild - Thank you so much. https://www.3cx.com/pbx/sip-uri/. Using the port 5001 as per the instruction in the URL was actually creating the problem. The User has got registered.
  6. Deepak | Aastitva.com

    Digital Receptionist not handing call over to Ring Group

    When DR is handing over to the RG, DR puts the call on hold. When the DR is putting the call on hold, the call is getting disconnected and hence, it is not reaching the RG. So when the call is getting put on hold, the trunk is dropping the connection.
  7. Deepak | Aastitva.com

    Digital Receptionist not handing call over to Ring Group

    After lot of testing I have come to a conclusion that his problem is happening with one of the SIP trunk. We are contacting the service provider. For all the rest of the SIP trunk, the DR is handing over the call to RG. As I had mentioned earlier it was working before. It stopped suddenly. The...
  8. Deepak | Aastitva.com

    Digital Receptionist not handing call over to Ring Group

    @kieferschild - Thank you again. The post is of similar topic, and the configuration and everything is proper here. Unlike the topic discussion. Nothing has changed. Only the DR handing over to RG has stopped suddenly. I believe the confusion the system is having is, there is a SIP Trunk Route...
  9. Deepak | Aastitva.com

    Digital Receptionist not handing call over to Ring Group

    @kieferschild - Thank you for your quick response. Rebooting did not solve it. It was working fine before.
  10. Deepak | Aastitva.com

    Digital Receptionist not handing call over to Ring Group

    Hi, We are facing the problem, where Digital Receptionist not handing call over to Ring Group. It was working before, but suddenly stopped. But it is handing over call to any individual extension. I am sharing screenshots of DR and RG. Regards, Deepak
  11. Deepak | Aastitva.com

    SIP Provisioning of 3CX User

    We are still struggling. Any help?
  12. Deepak | Aastitva.com

    SIP Provisioning of 3CX User

    Hi, Thank you for your help. We have noticed it before, and we have unchecked it. Regards,
  13. Deepak | Aastitva.com

    SIP Provisioning of 3CX User

    Some more screenshots of Phone Provisioning
  14. Deepak | Aastitva.com

    SIP Provisioning of 3CX User

    @jed - Thank you for your response. Port 5001 is the server port. If you note the URL https://www.3cx.com/pbx/sip-uri/ it talks about the server port, and not SIP port. I tried with 5060, still it is not working.
  15. Deepak | Aastitva.com

    SIP Provisioning of 3CX User

    @Marconi - Thank you for your reply. Did the same as mentioned. But still not working.
  16. Deepak | Aastitva.com

    SIP Provisioning of 3CX User

    Hi, Please refer to the link below https://www.3cx.com/pbx/sip-uri/ As per the instructions here, I am trying to provision the user on a 3rd party app, but I cannot. The account is not getting activated. Regards, Deepak
  17. Deepak | Aastitva.com

    Solved SIP Settings in default Phone App

    Hi @NickD_3CX , Thank you for your prompt response. Yes, I could enable it now. In the phone extension (3CX PBX), in the extension I am configuring, I had to disable 'Use 3CX Tunnel for remote connections (3CX App only)'. So immediately, it prompted to disable, the "Disallow use of Extension...
  18. Deepak | Aastitva.com

    Solved SIP Settings in default Phone App

    Hi, My default phone app is having the facility to configure SIP phone. I am using Xiaomi Redmi 7s. But when I am configuring the SIP phone facility, with the 3CX Extension settings, it is not getting authenticated. How to get this done. 3CX online chat help mentioned, that it is not...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom