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  1. 3CX App cannot receive calls

    I have re-provisioned the softphone and removed/reinstalled the 3CX App and reconfigured it. The extensions show up on the extension list but they are red. The odd part is that I can call extensions and external numbers from the phones, but they cannot receive internal or external calls. They...

  2. 3CX App cannot receive calls

    Good evening, We have multiple Android phones running the 3CX app in the field. Several will not receive calls, the VM immediately answers the extensions. The phones can call out internally and externally. App says "Ready for calls" but status square is grey, and the contacts and status...
    • kdmolle
    • Thread
    • 3cx app android app
    • Replies: 6
    • Forum: Android

  3. Solved Getting "No Response" Message on phones when dialing on new installation

    Thank you for your reply, I had done that. I finally scrapped the install and started again fresh. The good news is all phones are registering and communicating like they should. I appreciate the help.

  4. Solved Getting "No Response" Message on phones when dialing on new installation

    No, the attempted calls do not show up in the log. I can receive calls from outside, but the phones cannot call each other or outside the trunk.

  5. Solved Getting "No Response" Message on phones when dialing on new installation

    I have completed a new installation of 3CX on a Windows 10 System on a network behind a NAT. The firewall checker has passed and extensions register on the system, but when I try to dial internal or external I get a message "No Response" displayed on the phones. I tested the system on a Win 10...
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