Search results

  1. Sepultura

    Solved Microphone has stopped working on all computers

    Got the problem: the 3CX server inbound rules were missing port 5090 UDP! :eek: Thanks for assistance and pointing me to the firewall problem.
  2. Sepultura

    Solved Microphone has stopped working on all computers

    OK, I've noticed we did not have rules for the Windows firewall. Therefore I've added rules to AD for: Allow all connections in/out for "C:\ProgramData\3CXPhone for Windows\PhoneApp\3CXWin8Phone.exe" Allow all connections out to our 3CX PBX IP address No luck. I've also checked the inbound...
  3. Sepultura

    Solved Microphone has stopped working on all computers

    Hi, I do not have a non-company Windows PC available. I've tested a company PC in a non-company network without luck. You probably think it's firewall related (no outgoing audio connection)?
  4. Sepultura

    Question about TAPI

    Another question: when using the web interface TAPI is not available. But at least it is possible to start calls from within the CRM by just opening a link like https://my3cx.url/webclient/#/call?phone=0123456789 ? But this opens a new window. Is it possible to start the call in the already...
  5. Sepultura

    Question about TAPI

    Thank you for your answers!
  6. Sepultura

    Question about TAPI

    Thanks for your answer. Does the TAPI client also get a notification if the inbound call was answered or missed? To clarify my question: we are using both: the Windows app and the iOS app. So both are ringing and the Windows app can notify the TAPI client. My question is related to the...
  7. Sepultura

    Question about TAPI

    Hi, I've got a few questions about TAPI: Is an incoming call announced via TAPI to the TAPI client (aka CRM)? If yes to 1: is also announced if the call was accepted or missed? If yes to 2: what happens if the call is acceppted on the iOS app instead of the Windows app? What happens to TAPI in...
  8. Sepultura

    Solved Microphone has stopped working on all computers

    Hi, I've got a major issue with the Windows app: the microphones have stopped working. So far as I can tell all of our computers (Lenovo, HP, Acer, ...) are affected and also all microphones/headsets (laptop built-in, Jabra/Plantronics/Sennheiser headsets, cheap chinese brand headsets). Using...
  9. Sepultura

    Auto import contacts.csv via command line

    Rather not because there is no API documentation :confused: https://www.3cx.com/community/threads/3cx-call-control-api.64664/
  10. Sepultura

    Auto import contacts.csv via command line

    If you mean this one: https://www.3cx.com/docs/crm-integration/ Yes, but there are two problems: I need support for it on CRM side (which I do not have) Apparantly contacts are only added on incoming calls. Therefore I cannot search within 3CX for a contact, that has not been added, yet.
  11. Sepultura

    Auto import contacts.csv via command line

    Hi, my CRM can export it's contacts to csv. 3CX can import contacts from csv. Therefore I've made a script that converts the CRM csv file to the 3CX format, which works fine so far. What I need now is doing this automatically via cron job. Is there some command I can run to import the csv...
  12. Sepultura

    Incoming call from mobile phone numbers of extension

    Good idea, better than nothing ;)
  13. Sepultura

    Incoming call from mobile phone numbers of extension

    OK, I did not notice that a user can set it's own mobile phone number. So the next usability problem: Adding users to the company contacts results in showing this user twice in 3CX app's contact section: one entry in "local PBX" and one entry in "company contacts". As the users are confused...
  14. Sepultura

    Incoming call from mobile phone numbers of extension

    To clarify: The extension (aka the user) has a mobile number assigned on the extension page In the 3CX address book (within the 3CX app) the user shows up with it's extension number and mobile number If a call from the user's mobile number comes in, only the number is shown, not the name
  15. Sepultura

    Incoming call from mobile phone numbers of extension

    Hi, some of the extensions also have a mobile phone number assigned. While this mobile number can be seen in the PBX address book still on an incoming call the name of the extension user is not shown. Only the mobile number is displayed. How can I change this?
  16. Sepultura

    Solved Firefox audio output device

    Hi, most of my users are using Firefox on Windows 10. When using the web client they cannot change the audio output device because it is limited to the Windows standard device. Is this a limitation of Firefox/Windows or may this change in the future? Using Edge (Chromium) the setting can be...
  17. Sepultura

    Implemented Do not deprecate 3CXPhone for Windows

    Is there already a date for EOL of the windows app?
  18. Sepultura

    Powershell: get version of installed 3CX app

    Hi, how can I get the version of the installed 3CX app via Powershell?
  19. Sepultura

    Solved Version number?

    Thanks
  20. Sepultura

    Solved Version number?

    Hi, where can I see the 3CX version number? I wonder why there is nothing like "version" on the dashboard. Thanks
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom