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  1. 3CX mobile app calls cutting out

    Hi All We have a client who is having an issue with the 3CX mobile app using an iOS device. The call rings to their mobile app, but when it is answered, it immediately cuts out and the call is disconnected. We have tried reinstalling the 3CX app and check all app permissions in their device...

  2. 3CX Voicemails

    Interestingly, I have one user say that the voicemail attachment on the email they receive has the original caller number; but for another this is not the case. Though in 3CX for both users, voicemails only show the username of the receptionist. I do not think call recording could be the issue...

  3. 3CX Voicemails

    Thanks for the response. They have been leaving their name and number in the voicemail, but I assume they would prefer the voicemail file to show the original caller number, not the name of the receptionist.

  4. 3CX Voicemails

    Hi All We have a client who are using 3CX, they are having an issue with their voicemails showing as the receptionist user when a call is transferred instead of the original caller. This makes it difficult for the user as they are not sure which number to call back. The calls go through to...
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