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  1. tiagodemedeiros

    Extensions remain online even when the phone is turned off

    Registration time explained. I've tried to manually unregister but I can't find where to do it. I also tried to register another account on the softphone, but the previous registration remains on the system.
  2. tiagodemedeiros

    Extensions remain online even when the phone is turned off

    Yes, but the status remains online even with the phone turned off :rolleyes: Then my question is: is it normal to remain registered or how long does the extension remain registered after turning off the cell phone?
  3. tiagodemedeiros

    Extensions remain online even when the phone is turned off

    Good Morning. We have a question to be analyzed: Extensions registered on a softphone remain online in the 3cx system even with the phone turned off.