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  1. nikolascx

    Call Control API: makecall returns 200 with callId vs 202 with no callId — dual device registration?

    Hi Andrew, Yes, multiple devices or sessions for the same DN could explain this behaviour, but it is not the only possible reason. Can you confirm that you do not have multiple sessions? In my previous answer I asked you for a block of tests. Can you give me a confirmation on those questions...
  2. nikolascx

    Hardware for local AI

    Hi @GWinchester The 24GB NVIDIA GPU is not really about the number of voicemails per day. It is about whether the local transcription engine has enough GPU memory to load and run the model reliably. So "We have only several voicemails to transcript per day" doesn't mean the model suddenly...
  3. nikolascx

    Hardware for local AI

    Hi kseba77 The supported GPU path is Nvidia w CUDA And Mac MINI M4 chips is coming soon. These 2. We do not have support for Intel Arc. Thank
  4. nikolascx

    3CX AI as first Level Support

    Technically AI component is enough. Update that first. But if it doesnt work, update everything.
  5. nikolascx

    3CX AI as first Level Support

    Hang up works - you are using an old version. Update to the latest, update AI module, and try it with a 3CX Prompt. The call will end.
  6. nikolascx

    Prompt Engineering with 3CX: Part 2

    Continue reading the Original Blog Post.
  7. nikolascx

    3CX AI as first Level Support

    Hi @SoHoIntegration https://www.3cx.com/docs/ai-agent-configuration/ Start by creating a receptionist first. Call it and ask it a question. this is step 1. Step 2 is to decide the questions it should answer, and write them down in a text file. (Markdown). Put this as a vector storage. Read...
  8. nikolascx

    Prompt Engineering with 3CX: Part 1

    Continue reading the Original Blog Post.
  9. nikolascx

    3CX IA Receptionist Appointment Management

    Check a previous post where I answered you. The answer is purely mcp client. If you want something to occur "mid-stream write back" just to reuse your terminology, or better "call a tool mid call and Staying in the call" then mcp client alone will resolve this.
  10. nikolascx

    3CX AI as first Level Support

    Yes precisely. You did the max you can. Well done. Look at the way you described it - This is the exact problem the MCP Client will solve. You said this "On Transfer it will open the ticket and scaffold the ticket with a summary until the full transcription is done." ***ON TRANSFER*** So...
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