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  1. Solved unsupported media type

    I have access to a Gamma Sip Trunk Call Monitor but that's all

  2. Solved unsupported media type

    Thanks all, the codecs have been changed by the supplier and all seems to work now

  3. Solved unsupported media type

    Thanks Eddv, I added the speex, ilbc, G722 and Opus in this morning to see if it made a difference, I've taken them out again. I have G.711 A-law and G.711 U-law in my list in the SIP details, either of those to the top? The list in the 3CX options doesn't seem to have G711 which I guess is my...

  4. Solved unsupported media type

    Hi all, thanks for your responses. I've tried enabling all the codecs available to me in 3CX but that didn't make any changes. I've gotten a verbose log from the 3CX but its beyond my understanding, can I post it here? If so is there anything I should remove (apart from the obvious like my name)?

  5. Solved unsupported media type

    Hi, one of my users reported being unable to call a particular number (Viking Direct on 0330 128 1399), it rings once and then errors with "unsupported media type". I tried it on mine and get the same error. I've tried other 0330 numbers without issue. Any ideas?

  6. Android phone won't push, and appears twice in the system

    Thank you, I did check this on the device and all seems OK, I'll try it on another device and see if that works

  7. Android phone won't push, and appears twice in the system

    Hi I'm new to this but things have been going OK, but having an issue with the Android app and Push service. Device Phone Model: One Plus 6, Android 9, OxygenOS 9.0.5 System 3CX 16.0.1.273, on an internal virtual PC running Windows 10 The phone app works great when making calls, and when...
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