Search results

  1. apostolis_3CX

    Cause: 487 Request Terminated/INVITE from

    Hi Rodrigo Fichman, Are the phones on the latest firmware? (a list can be found here https://www.3cx.com/support/phone-firmwares/). Do you use the default templates or custom templates? Have you run the firewall check and get PASS as result?
  2. apostolis_3CX

    Yealink T22P web interface and CTI

    Hi PRE114, Kindly be advised that as stated here: https://www.3cx.com/sip-phones/yealink-t20p-t22p-t26p-t28p/ Known Limitations End Of Life models: No support for CTI via uaCSTA No direct UI login
  3. apostolis_3CX

    Solved 3cx FQDN is not working

    Glad to hear your issue was resolved.
  4. apostolis_3CX

    Audio issue with Fanvil X3S

    You could also capture a call with wireshark and check whether the audio is coming from your provider with bad quality (in which case not much can be done from your side). Keep in mind that the pbx makes no changes to the level of the volume.
  5. apostolis_3CX

    Solved Error HTTP 500 after migration

    Glad to help. Just try to follow the guide regarding creating custom templates in order not to have similar issues with future releases.
  6. apostolis_3CX

    Solved 3cx FQDN is not working

    Hi benratty, After releasing the FQDN, did you re install the PBX using a backup (which should not contain License Key information and FQDN)?
  7. apostolis_3CX

    Solved Error HTTP 500 after migration

    Do you use custom templates? If yes, try to provision a phone using a default template and try to apply a change for the extension and see if it works. Also keep in mind that in case you want to use custom templates with your phones, the template filename should be unique as well the ua value...
  8. apostolis_3CX

    Can't send Welcome email

    Hi Clem, Also check your spam folder, just in case.
  9. apostolis_3CX

    Solved nslookup xxx.3cx.us - wrong IP address

    Glad to hear your issue was resolved.
  10. apostolis_3CX

    3CX Windows Client

    Hi Brett Lutz, As per craigreilly's suggestion try to drag n drop the configuration file to the 3CX client. This should do the job.
  11. apostolis_3CX

    Use Debian Backup on Windows and reversed.

    Hi emo 89, Yes, it is possible but have in mind that you can not use a backup which was created in a higher version of the 3CX PBX and restore it in a lower version (eg create a backup in v.15 and restore it in v14).
  12. apostolis_3CX

    Solved Gamma SIP Trunk Setup - Help !!

    Glad to hear your issue was resolved.
  13. apostolis_3CX

    Extension is never busy

    Hi dustycr, I believe leejor's suggestion would be the best way to deal with your problem. To add to it you could even add options to the DR for the caller, press 1 to leave a voicemail, press 2 to try again, wait in the line to be forwarded to ring group, something like that. If additional...
  14. apostolis_3CX

    SIP Provider blocking 3CX hosted IP Range

    Hi GBB, Thank you for sharing the above information with us.
  15. apostolis_3CX

    Solved An IP has been blacklisted :(

    Glad to hear you managed to whitelist your ip. Have in mind that if logging from another ip is not possible, you can wait for the Blacklist Time Interval to be exceeded. If it has not been changed (Setings >> Security >> Blacklist Time Interval) the default value is 1800 seconds (30 minutes).
  16. apostolis_3CX

    Extensions and custom templates

    Glad to help.
  17. apostolis_3CX

    Shorten Delay Between Pressing Extension and Calling

    Glad to hear your issue was resolved.
  18. apostolis_3CX

    'BLF' for Away/Holiday mode

    Navigate to Dashboard >> Settings >> Dial codes and check the value of the parameter Force 3CX Phone System to IN or OUT of office. If no value is set, please assign one (eg. *45). If you dial from an extension *452, you will hear a message informing that the PBX is now set to OUT of office...
  19. apostolis_3CX

    'BLF' for Away/Holiday mode

    Hi dandenson, Kindly clarify if you want to change the status of a particular extension or set the whole PBX in holiday status.
  20. apostolis_3CX

    Set outbound CallerId by dialed prefix

    Hi Michael Darsane, With 2 Trunks or more this would be possible, as you can select which Trunk you re going to use with a prefix, then for each Trunk have the default Caller ID you want to present. In order to have multiple caller id's more than one trunks is required. Kindly review the...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom