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  1. Unable to hear voice from external calls and prompts

    We solved the issues. It was a problem on our end, the machine firewall was mistakenly activated and was blocking transmission of media and outside SIP traffic. After turning it off, both issues were solved at the same time.

  2. Unable to hear voice from external calls and prompts

    Dear 3CX Team, We are currently having some issues with our self-hosted 3CX appliance. We are running version 20.0 Update 6 (Build 724). When forwarding the call to an external number, we are unable to hear any voice in both directions. We do not have this issue if the call is answered...
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