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  1. Remove custom FQDN/SSL and export CID blacklist?

    Bad that this happened to you (since we always use the FQDN chosen by the customer), but to change it you may do the following: https://www.3cx.com/community/threads/to-change-fqdn-for-nfr-license.135620/post-648936

  2. Solved Not able to register handset nr 11 in Snom M900

    Our experience is: first connect the handsets to the base (the first one in this case) and then configure the extensions of the base in 3CX according to the order in which the mobile devices were initially registered with the base. If you have the IPEI, you can influence the order of...

  3. Solved Calls go silent after about 10 minutes

  4. 3CX integration with a self-hosted AI (EU data protection considerations)

    As mentioned, we haven’t tried this yet due to a lack of time. I’m fairly sure I’ve read that this will be possible. I couldn’t quickly find it again among the large number of posts that came up in a short time about AI agents and handling, but I’m certain there was a statement about it. Is...

  5. office hours

    yes, dependant not only on that - also on your possible announcements (in case of OoO, break, holiday ...) which we don't know

  6. office hours

    .. or a separate department with different working hours which gets the DID (or another RG which gets the DID for this department with diffent working hours) and so on even a call script which triggers on incoming calls on the trunk and decides when and where to ring so many possabilities...

  7. Solved Calls go silent after about 10 minutes

    verflixt, I can’t think of the appropriate menu item right now because we haven’t had any in use for quite some time. I vaguely remember something about App ID detection (objects need to be created to exclude this) but that might not be correct. Unfortunately, there’s no official documentation...

  8. Solved Calls go silent after about 10 minutes

    In most scenarios: it's your firewall. Which one are you using?

  9. 3CX integration with a self-hosted AI (EU data protection considerations)

    I know It’s done when it’s done. Sometimes a bit earlier, too. To win my second bet: pls not in 01/2026 ;)

  10. 3CX integration with a self-hosted AI (EU data protection considerations)

    Just as a side note, we have exactly the same problem (Dresden, Germany). The only difference is that we haven’t had time yet for a local instance. We’re still putting it off a bit, also because u8 isn’t in production yet.

  11. 3CX integration with a self-hosted AI (EU data protection considerations)

    You already wrote that. I already understood it the first time. No need to ... As I’ve been following the entire discussions about this for months and as it’s mentioned here and there:

  12. 3CX integration with a self-hosted AI (EU data protection considerations)

    look

  13. Solved FQDN Seems Broken?

    Which license?

  14. 3CX integration with a self-hosted AI (EU data protection considerations)

    yes, for transcription and AI receptionist atm: https://www.3cx.com/blog/releases/v20u8-ai-receptionist/ https://www.3cx.com/docs/transcription-engine-server/

  15. Storage module warning won't go away

    or use the 'solution' in post #22 in this thread

  16. 3CX Modifiy Trunk Patton

    Use the 3CX Config API aka xapi. example in German, explanation in the post above that: https://www.3cx.de/forum/threads/sip-trunk-companyflex-voicedata-ausgehende-rufnummer.119683/post-445951 PCMU first, really?

  17. When no Available Agents in Queues - Option for MOH to Continue

    Others have worked around this by running a call script before the queue. The program checks the agent status and may route the call differently.

  18. Call Processing Script not obeying Department

    The original 3CX call scripts does exactly what it suggests: It changes the availability of all departments (regardless it's own departmental affiliation) until midnight. If you or someone need some other things - feel free to build it yourself and publish it here (or ask about it ;) )

  19. conferencing 2 held calls on the Windows softphone

    not this way During a call (not on hold) a phone conference must be started. During this the first caller is set on hold while you calling with the third and then (or not) you invite him to the conference and it starts.

  20. CFD - Unavailable for 3CX hosted environments?

    If that helps you, here's a Daumenkino - in German: https://www.3cx.de/forum/threads/rufweiterleitung.101354/post-447506
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