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  1. rbergthold

    3CX Announces Multi-Tenant Capability

    are we getting closer to Music on Hold by department? I know it's already available in Queues; but our end users like the ring group setup better for their offices.
  2. rbergthold

    SMS: able to receive can't send

    this resolved by updating IP for 3CX at VOXTELESYS. feel free to share as resolved
  3. rbergthold

    SMS: able to receive can't send

    The only thing that had changed prior to it failing was firmware update:/
  4. rbergthold

    SMS: able to receive can't send

    so, i've completely rebuilt my Voxtelesys SIP trunk on the 3CX. Still, I am able to receive inbound SMS. Still i cannot start an SMS or reply to SMS. The error is the same: Warning 30030 10/04/2024 12:52 PM Web Manager Failed to send message(s) to the provider 'voxtelesys' from...
  5. rbergthold

    SMS: able to receive can't send

    Orhan, Other than upgrading to 715 Release, did you make any changes at all to your SMS SIP trunk on the3CX or on the Carrier? If not, i am going to try to update to 20.0.3.762. We are on Version 20.0 Update 3 (Build 659 Alpha). The updates page on our system is offering: 20.0.3.762
  6. rbergthold

    SMS: able to receive can't send

    i didn't think that was the issue either. just blindly looking for needle in haystack. When i have a little more time later this week, I will completely rebuild it on both 3CX side & Voxtelesys side. I just want to reiterate: It was working prior to v20 update. Our system is on Version 20.0...
  7. rbergthold

    SMS: able to receive can't send

    Failed to send message(s) to the provider 'voxtelesys' from '+1406272xxxx' to '1406869xxxx'. Exception: {"status":"Unauthorized","error":"Not Authorized"} same failure
  8. rbergthold

    SMS: able to receive can't send

    yah. that was all done prior to me reporting issue. it was working prior to upgrade to version 20. i do have this question though: I have two SIP trunks on our NFR 3CX for testing purposes, could that be the issue? i'll test by disabling my other SIP trunk and report back.
  9. rbergthold

    SMS: able to receive can't send

  10. rbergthold

    SMS: able to receive can't send

    to note, also: I have tried sending via +1406869XXXX and 1406869XXXX and i can receive on both; just can't initiate or reply to SMS
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