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  1. Backup to remote location unavailable!

    Think you need Storage: office/system/remote-storage

  2. Increase Productivity & System Efficiency with 3CX V20, Update 3 Final

    Hi, updated. Posted about this before, i still cannot see call scripts. One of my free users can see it ( albeit not use it) but my hosted enterprise licence the TAB isn't even there? i've cleared cookies etc... Any ideas !! Thank you :)

  3. Updated 3cx to v20 on premise and app stopped working on LAN

    Remove account from the app and scan the QR code again.

  4. Strange noise when placing outbound call

    What version. If 20 try using the call monitor function. Firewall passes?. 3cx and phones up to date?

  5. Yealink T-54W Router Phone Not Working as a Router Phone

    Make sure the firmware is on the most recent. App phone to user, select connect directly. Check logs to make sure PRS was delivered. Reset phone, should come up get config, reboot then go online.

  6. Multiple Dect W60B at different locations

    Don't remove the block remote. Security issue. Have you got a SBC or a router phone at the remote locations?.

  7. I upgraded to V20 recently but inbound calls don't pass my IVR

    Check the IVR settings or remove and reset up. What happens if you dial the ivr internally?

  8. I upgraded to V20 recently but inbound calls don't pass my IVR

    Look in the logs it will tell you what's happening. Start off my setting the number to your extension. Make sure this works then work in routing to the IVR.

  9. buying from partner or online should be the same price?

    Correct, buy through a partner then you have a relationship you can go to if you need help.

  10. V20 - Update 3 BETA - Boosts Admin & System Performance

    hi, i still don't see: any ideas why ? Go to Integrations > Call Scripts

  11. Server Update V18 to V20 - PLEASE HELP

    Did you have a unique email for the owner extension?

  12. v20 (hosted) backup email notifications gone

    So it appears that if you do a manual backup an email is sent but not for the automatic? Any idea from 3cx if this is by design or a bug? Thanks!

  13. V20 - Yealink IP phones' firmware not upgrading

    try factory resetting a phone then try again. i've seen (had) this before where they phones just won't do it or have old network settings in them. Factory resetting normally fixes it.

  14. Missing incoming rules in V20

    Add DDI in the trunk, Then you can add to the user.... or am i missing something...

  15. V20 - Yealink IP phones' firmware not upgrading

    things I'd try. Does the url work if you try to login to the phone? Manually update? Factory reset the phone and try again.

  16. Update 3 ALPHA. The Admin Timesaver

    hi, mine doesn't have the extra Call Scripts TAB? Version 20.0 Update 3 (Build 659 Alpha)

  17. v20 (hosted) backup email notifications gone

    Hi, Can we have this back please :) Thanks !

  18. T53 can't connect from one location

    Also I would factory reset the phone once at home, it should then reprovison. Make sure it's on the most recent supported FW. And I know you've made sure his IP is not blocked.

  19. T53 can't connect from one location

    SIP ALG springs to mind on his router....

  20. Phone locking up

    Hi, Over the past week T46s have been locking up and going "no service" V18 u9 (200) All phones are on the latest FW. some have been factory reset multiple times. Phone pings but admin page does not load. power cycling the port on the POE and the phone comes back on. Any ideas?? Thanks !
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