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  1. ConnectWise Call Journal Creation not Working on V18

    We updated to V18 last week and ever since, 3CX is not creating call journal records upon calls. I have tried the following: 1) Re-created the integration from scratch 2) Set it to add a new note, rather than activity I've noted the following: 1) Contact creation is working 2) Number lookup is...

  2. Call Flow Designer. Make call to external number and announce to caller

    Hi @edossantos I understand what’s going wrong now. I’ve found the Disconnect Handler Flow. Are you able to elaborate on “on one side and a second CFD app on the other side”. Do you just mean the man in flow and the disconnect flow? I noticed I can’t seem to insert a playback message when in...

  3. Call Flow Designer. Make call to external number and announce to caller

    Hi there I have a Call flow created in call flow designer. Users enter a PIN code which is checked against a database. This works great. Upon valid PIN code entered, I would like to place the call in a shared park (SP9), call an external number (which I'll do via a dummy extension that is not...
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