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  1. Solved Call Pop-ups with Zendesk

    BINGO! It was indeed a mobile number of an extension. Thank you so much! It is working now. Have a nice day.

  2. Solved Call Pop-ups with Zendesk

    Thanks everyone for the quick response. As far as I can see everything is as you report. So popups are allowed and the integration is enabled. I also tried it with multiple browsers: Edge, Chrome and Firefox. Here is a screenshot of the test from 3CX: It displays everything correctly...

  3. Solved Call Pop-ups with Zendesk

    Hello All, We are currently integrating Zendesk to our support desk. One of the functions we want to use is this one: Call Pop-ups – when using the 3CX Web Client or Desktop App, the customer record is brought up to you automatically when you receive an inbound call. We have the CRM...
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