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  1. edossantos

    Database Access Tool for SQL integration

    Here you're putting the variable session.callid as constant string, you should concatenate it as a variable. Also, looks like you are missing a parenthesis after "VALUES". And the NOW() function will return a string, and you're not adding quotation marks around it. You should check the...
  2. edossantos

    Calendar

    You would need to use the Web Service REST component to do this, however please note that this is a quite challenging project, so if you're new to the CFD then hiring a 3CX partner might be a better option.
  3. edossantos

    CFD Log File V20 - How to view

    You can download the Support Information package, unzip it and get the file from there.
  4. edossantos

    predictive dialer with the CFD tool

    Global properties are global. You will need to identify the destination of the call in the parameter. For example, add the number as part of the parameter name. Then the callflow interacting with the call can read the number from the variable session.ani and read the parameter for that number.
  5. edossantos

    log file

    Hello Martina, You will need to download the full Support Info package, unzip it and get it from there.
  6. edossantos

    Database Access Tool for SQL integration

    The Expression Editor will automatically escape that for you. The correct expression would be: "Server=HOST\\NamedSqlInstance;database=sqldb;UserID=sqluser;Password=sqluserpass;" Maybe you are using new lines. Try changing the "Constant String" to "Multiline constant string".
  7. edossantos

    Session.ani

    You're putting it inside the static text. You need to concatenate static text and variables.
  8. edossantos

    Session.ani

    You need to concatenate that variable into the JSON, not before the JSON. So your CONCATENATE function should be something like: CONCATENATE("{ \"platform_id\": ", session.ani, "}") I'm oversimplifying this of course, just so you understand what you need to do. The variable needs to be added in...
  9. edossantos

    Use wildcard in equal expression

    If you also need to check that the value has only 2 digits: AND(EQUAL(LEN(callflow$.zone_nummer),2),EQUAL(LEFT(callflow$.zone_nummer, 1), "5"))
  10. edossantos

    Call By FileTxt To Extension

    Outbound calls made by extensions will use the Outbound Caller Id specified for that extension, or the default setting for the SIP Trunk. That's why those calls work. On the other hand, the MakeCall IVR will use the text "MakeCall" as the caller ID, which is rejected by some SIP Trunks. If this...
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