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  1. Michael Menor

    Calls are not working over Bridge (Grandstream to Yealink)

    A Grandstream phone is not able to dial a Yealink phone over the Bridge, however the Yealink phone is able to contact the Grandstream phone. I've tried switching the Master and Slave role between the two 3CX systems, but that didn't make a difference. Background info on the setup: 3CX...
  2. Michael Menor

    Central Management Software

    Cool! I'd be very interested to see/test it out.
  3. Michael Menor

    Central Management Software

    @DocTechAZ - Would you mind sharing more info on this? I've been interested to build something similar.
  4. Michael Menor

    Random Dropped Calls

    We're currently on 3CX v15.5.1694.0 and we have Yealink T29Gs - the firmware on the Phone menu shows "Not Supported 46.81.0.60" and yes it is running the default phone template. As for the 15 minute mark - I spoke to our voice provider and they looked into the 15 minute re-invite and this was...
  5. Michael Menor

    Random Dropped Calls

    I understand that the Call Flow is the best way to determine what happened, but I can't have an active Packet Capture going for an indefinite amount of time, just waiting for something like this to happen. What is the best practice for this? When these issues happen its too late to troubleshoot...
  6. Michael Menor

    Random Dropped Calls

    Sorry for the late follow up. Thank you for the quick response @lneblett !! I had another case today with this in the Activity Log. Any idea what "BYE from local" means?? I couldn't find anything on the forum regarding this. 09/12/2017 3:13:25 PM - Leg L:295.2[Line:10002>>1866xxxxxxxxx] is...
  7. Michael Menor

    Random Dropped Calls

    We have a phone that is randomly dropping calls and from the Activity Logs I see multiple entries such as: 08/18/2017 10:49:35 AM - Leg L:372.1[Extn:223] is terminated: Cause: BYE from 192.168.1.36:5060 and 08/18/2017 10:45:26 AM - Leg L:375.3[Extn:223] is terminated: Cause: 487 Request...
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