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  1. MRM

    Solved Push notifications not working

    Hi Rob, Did you try to resend the welcome email and re-provision using the config file?
  2. MRM

    iPhone softphone 3cx ver.15 time out continuous 4g and 3g

    Who is your provider? Also, try to reprovision your client if this will not help, from the management console run the Firewall checker. Let us know the results.
  3. MRM

    iPhone softphone 3cx ver.15 time out continuous 4g and 3g

    This was more to do with the ports open than the push feature, did you restart the pbx services and the phone?
  4. MRM

    iPhone softphone 3cx ver.15 time out continuous 4g and 3g

    Please check the following : : https://www.3cx.com/docs/configuring-apple-push/ Step 3 Firewall Configuration Push providers, iOS devices, and Mac computers are often behind firewalls. To send push notifications, you will need to allow inbound and outbound TCP packets on port 2195. To...
  5. MRM

    reports language

    We look forward to be hearing from you, if the solution works.
  6. MRM

    Yealink T27p speed dial button

    Hi GC, What version of 3CX do you have? Regards,
  7. MRM

    Hotel Module V15

    Here is an update from the BLOG https://www.3cx.com/blog/news/uc-features-pipeline/
  8. MRM

    Yealink SIP T27G

    The Yealink T27G is not a supported phone, it has not been tested by our side and its behaviour with the system is unknown. You can manually provision the phone at your own risk. Unfortunately, we have no time frame for getting support and I am not in the position to know since this is handled...
  9. MRM

    Solved Fanvil x5

    Glad to be of help jhogue1975, query closed.
  10. MRM

    Delay in answering Queue calls

    Thank you for the updated info & you have followed the instructions on the 3CX page https://www.3cx.com/voip-gateways/beronet-berofix-400/
  11. MRM

    Delay in answering Queue calls

    You never mentioned the hardware concerned, please confirm.
  12. MRM

    Delay in answering Queue calls

    Hi IT_AKM, Can you confirm PBX version & patch, also exactly how you are setup? Regards
  13. MRM

    The Benefits of the 3CX SBC. Why Debian Support?

    Great article, thanks Nicky
  14. MRM

    Solved PLSHOLD wont change to empty.wav

    Thanks for getting back to us & look forward to working with you in the future.
  15. MRM

    Solved PLSHOLD wont change to empty.wav

    Johan, What I did was rename the please hold file to please hold2 & copied the empty.wav file to the same directory as please hold & renamed that to please hold, then I had to restart the PBX and it worked. Regards,
  16. MRM

    Solved PLSHOLD wont change to empty.wav

    Hi Johan, Is your file setup as the following info on our web page; http://www.3cx.com/docs/converting-wav-file/ One other thing to try if you have not done so already is to copy another file that already exists on the system and use that to see if you are getting the same results. Please...
  17. MRM

    Renumber Extensions 3-digit to 4-digit V14

    If you think of it logically there will be associated settings with your original number scheme, you'll probably end up with a corrupt database and figuring out where the issue could be & would be anybody's guess.
  18. MRM

    Renumber Extensions 3-digit to 4-digit V14

    Hi Mike G, Unfortunately this can not be done. Changing digits requires a complete configuration from the beginning. Regards,
  19. MRM

    No Audio on Calls (3CX V15)

    Hi Michael Menor, Have you tried going into Extensions > ???? > Options & go down to Troubleshooting and switching on PBX Delivers Audio? Please update the post on your findings and if you managed to solve the issue we would be grateful if you could share it with the community. Regards
  20. MRM

    3CX V15 softphone - in or out of office

    Hi Andy, Thanks for the prompt reply, did you try and re-provision and send the welcome email? Regards