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  1. Getting softphone to dial 9 automatically

    With the Assistant you can. file/CRM seetings/Outbound Calls/External Call Prefix add 9

  2. Monitoring 3CX

    We do not run AV on Server 2008 without user interaction such as our 3CX PBX. The threat is minimal with a locked down and patched server with zero change of compromise. The only open ports are the one required for 3CX and RDP (and it is limited to authenticated users). We DO run AV at the...

  3. Running 3CX in a virtualized server environment

    Since this is a Windows application, I stick with Windows Server 2008 Hyper-V and run the 3CX PBX on a Server 2008 guest OS. Our SBS Server VM and the 3CX PBX VM can be restored offsite in a few hours or less. This keeps the issues simple, it’s either a 3CX or a Windows issue, and we get...

  4. Plantronics HW111N-USB Headset

    Bingo. Real difficult with the wireless stuff, I have no clue on wired. From what I understand, you need some software to covert the heaset button to translate that "signal" to a "signal" that is understood by the phone/pbx or however it is intergrated.

  5. Returning missed calls from 3CXphone

    Where is Global Options Node?

  6. Plantronics HW111N-USB Headset

    USB wired headset should. They show up as a seperate speaker and mike.

  7. Plantronics HW111N-USB Headset

    The Personocal Enterpise supports the CS50/CS60-USB. Works great with the 3CX softphone The Personocall Consumer Edition supports the Plantronic BUA100 Bluetooth adapter which supports some Plantronincs Blutooth headsets. Personocall Comsumer Edition works great with the 3CX softphone and my...

  8. Plantronics HW111N-USB Headset

    There are the Personocall Consumer Edition and the Personocal Enterpise Edition which support different devices.

  9. Bluetooth headset issue

    This software version is dated May 2008. Des it work with Win 7 x64? We will order the BUA-100 and give it a shot. Thanks,

  10. switching ISPs if one fails

    Watchguards is capable of failover.

  11. Bluetooth headset issue

    Which version of the Pantronics Voyagers? What Buetooth Donlges are you using?

  12. switching ISPs if one fails

    WAN failover router. Takes 30-40 secords to rollover. Re-registrer SIP connection will take a bit longer. For external access: A Record with very short TTLs. Maybe use a dynamic updater to update the A record.
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