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  1. Changing prompt for summaries with own GPU transcription Server

    Sorry for the confusion, let me explain my use case more clearly. Today, when creating a 3CX AI Receptionist or AI Agent, the only available option is to connect it to an OpenAI project. As far as I understand, there is currently no alternative AI backend that can be used. What I would like to...

  2. Changing prompt for summaries with own GPU transcription Server

    Today only OpenAI is available to create Agents (Receptionnist or simple Agent). Is there a way to have another configuration, using a private server, like for the translations ?

  3. Changing prompt for summaries with own GPU transcription Server

    Hi, have you some good news for us for making own prompts on own AI servers ? Is there a chance to see also our own AI servers be used as AI Agents or receptionnist ? Thanks for your feedback.

  4. Changing prompt for summaries with own GPU transcription Server

    Hello, I've searched in the last RC but don't have any new summary for private transcript. I've found Grok but that's all. Is there any other place to search ?

  5. Changing prompt for summaries with own GPU transcription Server

    Thanks for your quick reply.Our Client want to modify the resume prompt to have a little more words and some specific point of interest like : "Summarize the following call transcript in the context of a Customer Service department specializing in pharmacy training. If the transcript contains...

  6. Changing prompt for summaries with own GPU transcription Server

    Do you have any info for this update ? Can I modifiy the prompt in the latest Beta Version? And where ? I Use this config :

  7. How to play hold music continuously between different queues?

    With an ENT license, you would be able to use Skill Routing on the same queue, supporting three or more levels

  8. Changing prompt for summaries with own GPU transcription Server

    I undestand, but which one is used, or do I have to personnalize, if I use an on premise GPU Translation Server ?

  9. Changing prompt for summaries with own GPU transcription Server

    Thanks for this answer. Just to be sure I have to modify both with the same prompt ? Can you explain me what's the difference between Google or OpenAI Summary?

  10. Changing prompt for summaries with own GPU transcription Server

    Hello everyone, Is ther anywhere a parameter ti change prompts for summaries when you do not use the 3CX Cloud Transcription ? Do I have to use the OpenAI or Google Summary parameter ? Thanks for your help.
    • Hexanet
    • Thread
    • Replies: 18
    • Forum: AI

  11. Future 3CX Updates – Possibility of Built‑in AI Agents or AI Receptionist Using On‑Device GPU?

    Hi everyone, I was wondering if anyone knows whether future versions of 3CX might include AI Agents or an AI Receptionist that would no longer rely on OpenAI, but instead take advantage of the hardware GPU already used for speech transcription. With the recent improvements in on‑device speech...
    • Hexanet
    • Thread
    • Replies: 0
    • Forum: AI

  12. 3CX Being Consistently Attacked

    Hi AWS2P, you can easily change your blacklist time to increase the blocking time in the 3CX config :

  13. Solved 3cx V20 Upgrade fail with strange behaviour

    Ok, I've found what was the cause. /tmp on these VM have a noexec option in their fstab. Thanks for your messages everyone.

  14. Solved 3cx V20 Upgrade fail with strange behaviour

    I have too, but I like to prepare lots of upgrade and don't want to restore backups for each.

  15. Solved 3cx V20 Upgrade fail with strange behaviour

    No, I'm telling you I have the same exact error on trying to upgrade an other V18 install.

  16. Solved 3cx V20 Upgrade fail with strange behaviour

    Thanks for your reply. Of course it's a solution but I've try on another 3CX Vm and have the exact same error. I think something goes wrong on the script. I can update to 18.9B but not to V20.

  17. Solved 3cx V20 Upgrade fail with strange behaviour

    Hi everyone, I have try to upgrade from V18 to V20 but the error log does not really help : --2025-01-28 10:55:09-- https://downloads.3cx.com/downloads/misc/debian10to12/update.sh Résolution de downloads.3cx.com (downloads.3cx.com)… 172.64.152.237, 104.18.35.19, 2606:4700:4400::ac40:98ed, ...

  18. Recordings with 180 Days of retention, disappeared from local disk but not from Admin Console

    That's exactly what I want to but I can't choose or filter archived ones. When I click on purge I don't have your purge window : I'm on V18 by the way.

  19. Recordings with 180 Days of retention, disappeared from local disk but not from Admin Console

    I 've used archive in the past, and I just want to remove the archived ones not the local... 180 Days of retention are declared in the Quotas :

  20. Recordings with 180 Days of retention, disappeared from local disk but not from Admin Console

    Does the Purge keeps the 180 days of retention ?
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