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  1. Can we slow down the voicemail prompt speed?

    When retrieving voicemail messages, the voice prompt instruction are playing back way too fast for our new users. Is there a way to insert a slight delay between each prompt?

  2. How does the dictation feature work?

    I am having a hard time finding any information that describes how the dictation feature works. I assume that it listens to a voicemail message and transcribes it, and then emails the results to the provided email address? I have turned on the dictation option but I cannot get it to do...

  3. How can we delay IVR input so extensions work?

    When a caller goes into our IVR they are not able to dial our staff extension numbers because the IVR is immediately trying to direct them to one of the options in our call tree. How can we insert a delay so the caller can go to "extension 216" without be immediately routed to IVR option "2"...
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