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  1. IP Phone wrong port

    Hmm, okay interesting. I don't recall seeing that my router had SIP ALG built in, but there isn't an option to configure it on the web control panel. Haha yeah, good question!
  2. IP Phone wrong port

    @SY, yes it must have been the router on the LAN with the IP Phone.
  3. IP Phone wrong port

    @eagle2, I tried each of the things you suggested, and using port 5062 without STUN worked perfectly. Thank you so much, you've solved a problem I've had for nearly a week now. :)
  4. IP Phone wrong port

    I have setup the hardware phone to use a different port - 5061, however it still does not work. I do not believe that my router (Netgear DG834) supports SIP ALG, so will I need to use the proxy server? Correct, my phone is not on list of supported devices, and I do not have access to another...
  5. IP Phone wrong port

    The 3CX Server is hosted in a datacenter in the UK, so I do not know what network configuration they have. Therefore, I also do not have access to the remote firewall, or the ability to put another machine on the remote LAN unless I rent another server in the datacenter. AT-610 IP Phone <->...
  6. IP Phone wrong port

    @SY: Thanks for the suggestion, however that is already enabled in the 3CX server.
  7. IP Phone wrong port

    I have enabled STUN on the hardware phone using stun.3cx.com, and given it the local port of 5061, however it still registers with the internal IP on the server. How can I go about installing the proxy server on my remote server?
  8. IP Phone wrong port

    When the softphones register in 3CX they are using the external IP - 88.xxx.xxx.xxx:1025 When the hardware Phone registers in 3CX it is using the internal IP - 192.168.0.10:5060 The softphones are not using the 3CX tunnel, and I have forwarded the required ports on the router to the IP of the...
  9. IP Phone wrong port

    I have an Atcom AT-610 IP phone and a softphone connected to a 3CX server which is running on an external network over the internet. Both phones are setup correctly with the 3CX server. When I dial the softphone from the IP Phone, the softphone rings, and can hear me however I cannot hear...