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  1. Solved Call Queue music not working after upgrade to v15.

    That could be it. I'll give it a go. Thanks.

  2. Solved Call Queue music not working after upgrade to v15.

  3. Solved Call Queue music not working after upgrade to v15.

    Hi Everyone. Me again. I've upgraded to v15 and now the call queue music is not working. When you call you just get silence before someone answers. It doesn't tell you your number in the queue. Within the queue all the settings have come across. The music is still selected, and when I download...

  4. Upgrading to v15 has screwed everything up and you have no support numnber.

    I've upgraded to v15. Took a while as logs needed conversion. So far so good. Will need to check tomorrow once we start receiving calls again. Thank you for your help guys.

  5. Upgrading to v15 has screwed everything up and you have no support numnber.

    "Upgrade Now - Use our special FREE upgrade and FREE maintenance offer"

  6. Upgrading to v15 has screwed everything up and you have no support numnber.

    I upgraded to v12 SP2 using the in-built upgrade section in v12, then once that finished installing it reverted to the free version. I tried putting in my key and it wouldn't work. I didn't continue upgrading to v14 and v15 as it seemed like something had gone already as it had lost my key...

  7. Upgrading to v15 has screwed everything up and you have no support numnber.

    Thank you for your help florink. Seems like I don't have a choice but to try. Seems like 3CX are on to a money maker here to force people to upgrade by switching off their activation server.

  8. Upgrading to v15 has screwed everything up and you have no support numnber.

    Thanks for your help florink. It sounds like I've got no choice but to risk it. I just hope my phones (Cisco SPA525G) are still compatible.

  9. Upgrading to v15 has screwed everything up and you have no support numnber.

    I upgraded to SP2 and it has cleared out my key. I followed the upgrade instructions, but as the email says, as soon as you loose your activation you can't reactivate. I don't want to go through v14, v15 if it's going to make the situation worse. At least you are offering advice though. As you...

  10. Upgrading to v15 has screwed everything up and you have no support numnber.

    Right now I'd be happy just to get my current version up and running again.

  11. Upgrading to v15 has screwed everything up and you have no support numnber.

    Yes. 5 times. First sent at 9am this morning. This is a joke.

  12. Upgrading to v15 has screwed everything up and you have no support numnber.

    Still no response to my emails or the above posts.

  13. Upgrading to v15 has screwed everything up and you have no support numnber.

    I've sent another email to your address and still no reply. When are you going to give me the support you promised? Please call me so we can get this sorted.

  14. Upgrading to v15 has screwed everything up and you have no support numnber.

    From now on, if you try to reactivate your current installation, reactivation will fail. If you do not upgrade, and make any changes to the hardware, the PBX will revert to free mode without the possibility to upgrade to V15.5 SP6 at a later stage. So if tonight I go through the stages of...

  15. Upgrading to v15 has screwed everything up and you have no support numnber.

    Please explain how updating the certificates would cause this issue anyway? As a web developer when I renew the certificate for my website it causes no issues to clients, so how would changing your certificates affect how older versions connect to the activation server? Is it not possible to...

  16. Upgrading to v15 has screwed everything up and you have no support numnber.

    I still haven't received a reply to the first email I sent to that address this morning.

  17. Upgrading to v15 has screwed everything up and you have no support numnber.

    So until I'm able to do all of this I'm stuck with 1 telephone line and the free version? Why did your upgrade documentation not say this? Why is your licence server not working? There's no reason to switch it off? What about all the people that do not wish to upgrade but still want to use the...

  18. Upgrading to v15 has screwed everything up and you have no support numnber.

    I replied to that email before posting on this forum. Still no reply. I was running v12 and then clicked on the option to upgrade to SP2. As per your instructions I was going to upgrade through the versions so I could keep my settings. However, we are now running the free version as our licence...

  19. Upgrading to v15 has screwed everything up and you have no support numnber.

    2 hours later. I can see that your staff are replying to other forum threads and your users are online.

  20. Upgrading to v15 has screwed everything up and you have no support numnber.

    No response still?
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