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  1. Upgrading to v15 has screwed everything up and you have no support numnber.

    We received an email saying we need to upgrade to v15 or the product we've used for years is going to stop working. In your email you have put: Upgrade Now - Use our special FREE upgrade and FREE maintenance offer In order to ease the upgrade process we are giving you a free upgrade to...
  2. Solved Snom d765 firmware update

    I've managed to solve the issue. In the "phones" page on 3CX, select the extension that is "not support", in my case version 8.9.3.60, then click the "firmware" button at the top of the page. This gave me the option to updgrade to 8.9.3.66. Once that was installed on the phone I do not get the...
  3. Solved Snom d765 firmware update

    We have 12 phones and they all do the same thing. I have already contacted Snom. The only help they could offer was: According to 3cx the latest version is V15.5 and the associated snom firmware should be 8.9.3.66 so I would suggest to upgrade your 3cx system in order to have the 8.9.3.66. see...
  4. Solved Snom d765 firmware update

    Hi I have tried switching the firewall off and still get the Error: 98. I have tried with the default template. The only change in the custom one was the background image for the phones. It tries downloading the firmware and the progress bar shows it downloads it. It is when it says...
  5. Solved Snom d765 firmware update

    Ok. I will give this a go first thing tomorrow.
  6. Solved Snom d765 firmware update

    Why does 3CX have an old version in the firmware folder, yet says it is up to date? Yesterday I manually updated a phone to 8.9.3.60 from the Snom website and it still errors.