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  1. Solved 3CX app on IOS and Android not ringing always

    Resolved by replacing Firebase PUSH service with settings that were there by default on other PBXs.

  2. Solved 3CX app on IOS and Android not ringing always

    So when dialling ext 411 (extension on andoid) my extension turns yellow in the app instantly, but it doesn't ring giving me an ability to answer the call. One more time, if I change to different PBX, my andoid app works without problems and I can send or receive calls.

  3. Solved 3CX app on IOS and Android not ringing always

    Sorry, my client is using Android which makes things much easier for me to troubleshoot. I created 2 extensions, 1 of them is provisioned to my laptop and another to my android phone, and both devices are connected to my home wireless network while 3cx PBX is in AWS Lightsail. When calling from...

  4. Solved 3CX app on IOS and Android not ringing always

    Calls directed to the specific extension are ringing on physical phone (in the office) but not on the 3cx app installed on the Iphone of that particular person. I have similar setup with multiple 3cx apps on 3 computers, physical phone and android which is working without problems, but several...

  5. Solved 3CX app on IOS and Android not ringing always

    Last night I tested with one of the clients without success. I asked him to re-install the app, sent QR code again, but he wasn't able to receive push notifications, calling from app is working ok. I'm on the latest release, my PBX is updating on its own every weekened.

  6. Solved 3CX app on IOS and Android not ringing always

    Yes, I have push notificatios enabled for all extensions.

  7. Solved 3CX app on IOS and Android not ringing always

    Hello, Many of my clients now work from home because of corona, and they started reporting a problem with 3cx app which isn't ringing always. I didn't notice this with my app. but I want to check is there anything I can do to prevent this from happening? They all have deskphone + softphone in...
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    • Replies: 12
    • Forum: Android
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