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  1. Extension unregistered troubleshooting

    The third phone that was working yesterday, is not today... So all three phone at the remote office are unable to register.
  2. Extension unregistered troubleshooting

    I was doubtful myself when it was deployed, but deployment went flawless and has been for more than three months. The PBX setup is using public FQDN and local IP for the phones. These three phones are provisioned by pasting the provisioning ling in the phone and rebooted. They are...
  3. Extension unregistered troubleshooting

    All are identically setup and configured. Nothing in the blacklist Activity log indicates unregistered ID:4101 This location has an unmanged switch behind a Sophos Remote Ethernet Device (RED VPN Site to Site) connected to a Sophos XG 135. Factory resetting does not make the phone show up...
  4. Extension unregistered troubleshooting

    I am using FQDN to connect to 3CX with a valid certificate. I also have the provision settings for each phone correctly set to SBC. This is a fairly new setup but has been running smoothly for more than 3 months with out issues until last night. I was running a modified Polycom template...
  5. Extension unregistered troubleshooting

    I need some help troubleshooting two extensions that became unregistered overnight. These two extensions are at remote office with a total of three extension, meaning only one working extension working properly at that location. The remote site is connected via site-to-site VPN to main office...
  6. Polycom VVX300 Help

    I have a system that I manage running 3CX on a google cloud Debian VM and local SBC running on W10 VM. There are 30 extensions using the Polycom VVX300 on Firmware 5.7.0.13837. I can't speak of the shared park or speed dial on BLF. This system has been in place for 3 months or so with little...