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  1. Beronet Gateway and V20

    All inbound calls work correctly now, however I am unable to make any outbound calls, no matter what. It seems as if the outbound SIP settings are not there from the error above? I have exported the XML of the Gateway and amended it, however still no luck.

  2. Beronet Gateway and V20

    Any suggestions on the following error? Call or Registration to XXXXXXX@(Ln.10000@Beronet) has failed. sip: replied: Not Found (404)

  3. Beronet Gateway and V20

    Quick update. After a factory reset of the Beronet Gateway, Inbound Caller ID started working properly, but I am still unable to make any outbound calls.

  4. Beronet Gateway and V20

    Hello All, I had an old 3CX installation which I have been upgrading all the way to V20 and everything was working fine. Unfortunately my 3CX V20 VM run into some Progresql issued and was not loading properly and decided to delete the VM and setup a new one, however the last back up I had was...
    • UPM_f
    • Thread
    • Replies: 4
    • Forum: 4SC

  5. FQDN not accessible from external Wifi, only internal and 3G/4G

    Hello Robert, Yes I have and it returns my public static IP.

  6. FQDN not accessible from external Wifi, only internal and 3G/4G

    Thank you Chris. The installation is in Greece not in Cyprus, I am just in Cyprus at the moment. However the local partner in Greece also confirmed that they have done installations with this ISP before without a problem. Noted regarding the Support Case, I will try this when I am back. Thank...

  7. FQDN not accessible from external Wifi, only internal and 3G/4G

    Hello Chris, I have been in touch with the local 3CX Partner, and have done everything they suggested without much luck. The only option they could give me is setup a new 3CX PBX, on a new server they will provide, and also replace my firewall with a new one which they will provide. I am sure...

  8. FQDN not accessible from external Wifi, only internal and 3G/4G

    Hello @ChrisC_3CX , So I have now Re-flashed and reinstalled 3CX as per the instructions. I have now used different ports during setup, as I was advised by the ISP that port 5060 is blocked for use just for them. Reconfigured the firewall, re-provisioned the soft phone, and still the same...

  9. FQDN not accessible from external Wifi, only internal and 3G/4G

    Hello Chris, thank you for your reply and suggestions. I will try this over the weekend and get back to you with further feedback. Can I just confirm, when I re-install 3CX, I will not use a back up but will set it up from new. Should I release my FQDN and set up a new one? or keep my...

  10. FQDN not accessible from external Wifi, only internal and 3G/4G

    It does pass with "success" yes.

  11. FQDN not accessible from external Wifi, only internal and 3G/4G

    We are trying different setting with the Firewall but nothing solved it so far. I decided to test again with Android, and notifications for Android are working (on Local Network and Cellular). Still not working on other Wifi networks. iOS no update yet.

  12. FQDN not accessible from external Wifi, only internal and 3G/4G

    Thank you for the quick reply Chris. I thought so to be honest. The problem is I have already contacted the local 3CX Partner, and haven't helped much. Whatever they suggested I had already done, and regarding the router/firewall, they are not familiar with it and thus their only suggestion was...

  13. FQDN not accessible from external Wifi, only internal and 3G/4G

    Hello Chris, have just been advised from the ISP, that SIP ALG on their router (which is in Bridge Mode) is running and I have filed a request to disable it. Could this be the cause of the problem?

  14. FQDN not accessible from external Wifi, only internal and 3G/4G

    Thank you @ChrisC_3CX It seems that port 443 is blocked. At least this is what a port forward checker tool shows. Although I have setup port forwarding it is still shows as closed. All the other ports are open. Could this be the problem?

  15. FQDN not accessible from external Wifi, only internal and 3G/4G

    Thank you @ChrisC_3CX Both iOS and Android are running the latest versions, yes. The problem starts with mobile clients not being able to receive calls - nothing comes through to mobile clients. Webclient or MacOS App works fine. Now, when they launch the mobile client from the internal wifi...

  16. FQDN not accessible from external Wifi, only internal and 3G/4G

    Thank you for both of your replies, and sorry for not providing enough information. 3CX Version ,Standard Annual 16.0.7.1078 License Server OS, Raspberry Pi 4, latest version - not sure which one it is at the moment. On premise. Gateway is Beronet ISDN although not relevant for this problem I...

  17. FQDN not accessible from external Wifi, only internal and 3G/4G

    Hello! I seem to have a problem with my FQDN. Remote clients cannot connect to https://xyz.3cx.gr:5001 from their home internet connection, although it works fine from the office LAN and 3G/4G connections. It only seems to be a problem from home wifi networks, and not relevant to the home ISP...
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