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  1. Solved Standard Licence Renewal

    Hi again @ChrisC_3CX, I just tried to refresh the licence and it went through. Guess I've been a little impatient on this one :) Thank you for your help !
  2. Solved Standard Licence Renewal

    OK @ChrisC_3CX, will do. Thanks again !
  3. Solved Standard Licence Renewal

    Hi @ChrisC_3CX, Just sent you a PM. Thank you for your time !
  4. Solved Standard Licence Renewal

    Hi all, I've got a 3CX instance running with a free standard licence that expired today after one year of good services. As seen on previous threads, I thought my licence would automatically be renewed but it seems it is not because it appears as "expired" on the web management interface. I...
  5. Solved [V18]Android phone not ringing

    Hi everyone. I found out what was causing the issue on my customer's Blackview phone : it has a functionality called "DuraSpeed" which was messing with push notifications. Once disabled, everything's working fine ! The thread can be marked as solved. Thanks for your help :)
  6. Solved [V18]Android phone not ringing

    Hi everyone, Thank you for your answers. @VasilisV_3CX : your description is correct. I can see the call in switchboard, and the missed call appears in Recents when the caller hangs up. The user also receives an e-mail notification. By Google Services, do you mean Google Play or something...
  7. Android app never rings

    Hello everyone, Just created a new thread for the same issue with a Blackview BV6800 Pro owned by one of my customers. For my case, it doesn't seem to be ISP or mobile provider related as other users of the same install receive their calls correctly...
  8. Solved [V18]Android phone not ringing

    Hi, I have an issue with one of my customer : his Android phone is not ringing when called internally or externally, inside or outside the office. Other users of the same installation are working well. I tested the extension on my Redmi Note 9 Pro own phone without experiencing any issue...
  9. Change roles from app (android)

    Hi everyone, Currently running on V18, I am looking for a way to change participants roles while using 3CX Video Conference App : is this doable ? To be clear, as the presenter of a webmeeting, I joined with the 3CX app but could not find where to set the role of an invited participant to...