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  1. Salesforce not logging calls

    Thane Ernesto, Thanks for the reply. Yes your comments were somewhat right. It turns out that our Gust user in Salesforce had the same email as the admin and it was picking up the guest user first. So with Salesforce make sure there are not duplicate email addresses for the users. That...

  2. Salesforce not logging calls

    Thanks for the reply. Without getting into the details this is not what the issue is. I have a ticket open with SFDC but they have yet to pinpoint the issue, I also think that v18 Update 3 has resolved other issues as well.

  3. Salesforce not logging calls

    I have two separate instances where call logging was working just fine and have now stopped working. The contact is found but the call task is not created. The verbose debugging error is: 2022/02/23 16:20:52.851|30554|0056|Erro|Exception during call reporting: System.Exception: Server...
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