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  1. Zendesk CRM exclude some extensions

    Hi there! We are using Zendesk as our ticket system and eveything is working. The support agents have their extensions setup in their profile and the tickets get assigned to them how its supposed to be. But the colleagues from Finance who do not use a ticket system also get tickets, they will...
    • Evi
    • Thread
    • Replies: 1
    • Forum: Zendesk
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