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  1. Can't Delete SBC from Voice & Chat

    I removed a Fanvil X6U-V2 from a user to delete it in order to change the extension. The phone had a SBC as well which now shows up with a Red flag on it and the Delete SBC option is greyed out, only Edit SBC is available. Can anyone provide some insight on how to delete the orphan SBC as now...

  2. Recommended Firmware Not Recognized by Console

    I have a brand new Fanvil X6U-V2 and checked the site https://www.3cx.com/docs/phone-firmwares/ for the current supported firmware which shows it as... Fanvil X6U-V2 2.12.17 Fanvil X6U-V2 FW: Maintenance release which I installed however when I go into the Management Console for that phone...
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