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  1. Creating whatsapp backup and Monitoring chats as manager

    yes that sounds like exactly what i need. The whatsapp chat messages are already being directed to a queue so I am already doing that. Could you please refer me to some documentation that explains more about these reports and how i can run them?

  2. Creating whatsapp backup and Monitoring chats as manager

    Thanks a lot for the quick reply! This is perfect with regards to the chat backup function i was looking for. However, when it comes to seeing whatsapp conversations that occur between agents and customers for the purposes of monitoring for quality assurance, I was wondering if there is an...

  3. Creating whatsapp backup and Monitoring chats as manager

    Hi! Is it possible to export the chat data that accumulates over time in whatsapp via the integration with 3CX? or perhaps is it possible to create a backup of the data so that in case of an accident we still can recover it? Also, is it possible to see whatsapp conversations that occur between...
    • amahbub
    • Thread
    • backup and restore export data monitor chat monitor whatsapp chat whatsapp
    • Replies: 8
    • Forum: WhatsApp
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