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  1. No Notification or Ring of Incoming Calls

    I communicated with 3CX directly and they clarified my confusion. I let them know that the language on the site is confusing. I will tryout a free StartUP subscription Self-managed hosted by 3CX . Thanks very much for your help. Richard

  2. No Notification or Ring of Incoming Calls

    Thanks for your reply...I have a startup free subscription... What's the difference between startup free and dedicated?

  3. No Notification or Ring of Incoming Calls

    Thank you for your diligence in investigating the issue with the license. I did get my free subscription in March 2023. The issue here is that 3CX advertises on their website that self managed is a free forever subscription... If that has changed, they should change their content to reflect the...

  4. No Notification or Ring of Incoming Calls

    I have a free license. Do you know how to renew a free license? I am not very familiar with 3CX, when you ask to re-deploy. Do you mean to deploy to clean/new server installation, install a new installation of 3CX and the restore the old 3CX config from backup? Thank you, Richard

  5. No Notification or Ring of Incoming Calls

    Is rather odd the dashboard screen shows activation failed, but when you drill down on the license page it's says the license is active License Status

  6. No Notification or Ring of Incoming Calls

    Hi OlegR_3CX.. Is paying for support the only way to open a ticket? Thank you, Richard

  7. No Notification or Ring of Incoming Calls

    That's rather odd since 3CX advertises the free version on 3CX.COM. see below...

  8. No Notification or Ring of Incoming Calls

    How would I renew the license. I am using a free version? I don't see any place in the portal to renew a free version. Thank you, Richard

  9. No Notification or Ring of Incoming Calls

    Here is the version of 3CX running on the Server. I agree it could be outbound connectivity, but I checked the outbound rules and ping to the fcm.googleapis.com. See outbound rule on EC2 EC2 Outbound Rule

  10. No Notification or Ring of Incoming Calls

    Hi, I was able to ping fcm.googleapis.com from the EC2 server. I looked at the call log and do see the error message for push notification. Is there any other log.. I can't seem find any other. Thank you, Richard

  11. No Notification or Ring of Incoming Calls

    I just checked and all outbound traffic is allowed. Any other ideas? Thank you, Richard

  12. No Notification or Ring of Incoming Calls

    Hi, Have would I fixed the activation issue? I am running free 3CX self managed server on AWS EC2 server. Thank you, Richard

  13. No Notification or Ring of Incoming Calls

    To confirm you are referring to check the OUTBOUND communications from the Server on AWS EC2 Server and not the 3CX software itself?. If it's the AWS EC2 I don't think they would be any outbound restriction. What test could I run to determine push notification is being blocked? Thank you, Richard

  14. No Notification or Ring of Incoming Calls

    Actually the PBX activation says activation failed. The odd thing is that when I click on activation failed the next screen says product activated? When we set Keep Alive we get notifications of incoming calls. We rather not enable that option since it drains the battery. Like I said in the...

  15. No Notification or Ring of Incoming Calls

    Hello, We are using Andriod phones version 12. 3CX App version 18.1.3.135. We are unable to get notification of calls. We tried with DID and dialing extension directly and we have the same behavior. We have tried within our network and our carrier TMobile with the same results. We do get missed...
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