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  1. 3CX logging all call records in CRM

    I have now removed the lines and uploaded the new template. Unfortunately the POST message still only contains: Besides that, the message initially did not seem to contain the keys First_Name and Last_Name, even though those are present as well. Am I supposed to add something else instead?

  2. 3CX logging all call records in CRM

    I've uploaded the template here. Please let me know if you find anything interesting that can help us out!

  3. 3CX logging all call records in CRM

    It is not written elsewhere in the template without capitalization. There are a few scenarios in which the key seems to be FirstName, LastName, but these API calls don't fail. Only this specific API call seems to fail due to sending the wrong keys

  4. 3CX logging all call records in CRM

    I would like to briefly get back to this as we've now configured a custom integration. We've ran into a new problem now. We have now chosen the route of creating a contact in Zoho CRM first and then creating a log subsequently. The code looks like this, following the example you sent: When we...

  5. 3CX logging all call records in CRM

    Both of you, thanks for the replies. We will try out configuring a custom integration and see how far we get. Thank you for your time. You can consider this post solved.

  6. 3CX logging all call records in CRM

    Thank you for the response! That's nice, but I'm actually looking to see whether it's possible to still get the call logged without having to add contact details. The way you phrase it (and we've experienced it so far) makes it seem like this is not a possibility. Do I understand this...

  7. 3CX logging all call records in CRM

    Hello! We're encountering an issue where we have an integration set up between 3CX and Zoho CRM. The integration is set up successfully to look up contact information and we are receiving logs in Zoho CRM, however, not all calls seem to be logged. We have found that this specifically happens...
    • QMaxwell
    • Thread
    • call logs
    • Replies: 16
    • Forum: Zoho
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