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  1. Solved Incoming calls - user busy, outgoing calls OK.

    Just to close this out, it has been resolved by the SIP trunk supplier and now all working for incoming and outgoing. @AndreasPo_3CX thank you for your help.

  2. Solved Incoming calls - user busy, outgoing calls OK.

    Thanks @AndreasPo_3CX , I have contacted fuse2 to see if they can see what is happening on their end. I will report back with any information gained.

  3. Solved Incoming calls - user busy, outgoing calls OK.

    Hi @AndreasPo_3CX I have just tried assigning the DID to a single user, and then to a ring group with all the users and get the same effect. I can call out but both configurations result in user busy when dialling in. I don't see any evidence of calls coming in from the Call log in reports...

  4. Solved Incoming calls - user busy, outgoing calls OK.

    Hi, Forgive me, I am new to all of this! I have recently setup what I believe is the free cloud based PBX, and purchased a SIP trunk and DID from Fuse2. I have followed the fuse2 configuration guide as best I can. I can currently make internal calls between extensions, and I can dial out upon...
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