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  1. Speed dials on SMB Free Edition

    Hi all I have an outbound rule setup which allows all our users within the department to"XYZ" to dial out. The rule itself has no specified prefix, is configured to use our SIP trunk route, and it doesn't strip any digits. It works perfectly on those extension where we do not have the "Disable...

  2. Restrict extensions from dialling external numbers

    Thanks, the wording is a bit ambiguous. I presumed that meant do not allow external calls into that extension. Thanks for the clarification.

  3. Wish to clear call log (incl abandoned calls) and event log before going live

    Hi there Before going live, we want to clear the event log and call log (including abandoned calls) as these will skew our stats. How do we go about doing this on the 3CX SMB Free version? Many thanks

  4. Restrict extensions from dialling external numbers

    Hi all I am wanting to restrict certain extensions from dialling external numbers (for clarity I'm ok with them calling other extensions, but wish to prevent them from calling landline and mobile numbers). We have a 3CX SMB Free account, and cannot see where in the admin console this is setup...

  5. Unable to log in as owner/admin

    Hi all I recently setup a new 3CX SMB system for a client. This afternoon, we attempted a password change. Unfortunately something happened half way through and it was not applied properly. I am now trying to do a password reset, but the email is not coming through from 3CX was the URL. I...

  6. 3CX and T46U as router phone

    Doesn't make it easy for them to upsell does it? You should be able to unblock your own IP at least.

  7. 3CX and T46U as router phone

    @JohnS_3CX is there any way to unblock my IP manually? Each time I am blocked I have to wait 24 hours, which is putting me behind schedule. I was meant to demo today which I am not able to do now unless I can register the phone.

  8. 3CX and T46U as router phone

    Thank you. I would never have known that 108.86.119.2 is a custom firmware version. The T46U would not let me change to 108.86.0.93, so had to roll back to 108.86.0.70, then upgrade to 108.86.0.90 and then finally up to 108.86.0.93. Will try re-register/auto-provision later today once my IP has...

  9. 3CX and T46U as router phone

    Hi all I have recently setup a 3CX FREE 10 Users account with two extensions. Our main phone (first extension) is a Yealink T46U which according to the 3CX documentation can be setup as the router phone (SBC). It is on firmware version: 108.86.119.2. Our second phone (second extension) is...
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