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  1. Integration with 3CX

    Thanks for the feedback. > For call answered, nothing you can do. There's no event for that that would include the agent. Just to be clear, with "agent" I mean "extension number". That might make it a bit simpler. So to resume <rant>, for this extremely common and entry level scenario...

  2. Integration with 3CX

    Integrator here, new to 3CX, but not new to telecom and CRM. No doubt on the wrong section of the forum, as I just created an account here, and am not allowed to post anywhere else. My needs are very basic inbound automation: * Incoming call: route to the right queue in interaction with my CRM...
    • hboot
    • Thread
    • Replies: 4
    • Forum: SMB
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