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  1. Is there a way to configure Fax extension to work via STUN?

    No, it's configured to the SBC.

  2. Is there a way to configure Fax extension to work via STUN?

  3. Is there a way to configure Fax extension to work via STUN?

    Thank you John. I did that but for some reason I Still get the WAN Blocked for that extension.

  4. Is there a way to configure Fax extension to work via STUN?

    Thank you Kevin for your quick response I tried to do that but the outgoing faxes weren't working. the incoming always worked.

  5. Is there a way to configure Fax extension to work via STUN?

    Hi I'm working with the latest 3cx hosted system. I have a customer that is using a fax machine, I installed Grandstream HT802 and connected the fax machine to the HT802. I configured the fax machine to work with T.38 and all configurations are setup to support it. i couldn't find a way to...

  6. Can't login to linux server hosted on Azure

    Hi all, I am trying to login to a hosted 3CX server on Azure. I read through the posts and they indicate that in order to login you need to login as pbxexpress user and the first password you got to login to the Management Console. I tried doing that but still get access denied. I also tried...

  7. 3 DID's all are routed to one number

    found the issue, I'm using multiple trunks from the same MSP. I UNCHECK the 'Call Source Identification' in the 'Inbound Parameters' tab for the SIP trunk under the 3CX Management Console. that did the trick.

  8. 3 DID's all are routed to one number

    I get this: 04/01/2020 3:09:09 PM - [CM503003]: Call(C:3): Call to <sip:[email protected]:0> has failed; Cause: 487 Request Terminated/INVITE from 127.0.0.1:5483 I'm not sure what happened, yesterday everything worked perfectly

  9. 3 DID's all are routed to one number

    Thank you for that. I don't see the call details just a lot of authentication errors.

  10. 3 DID's all are routed to one number

    Where can I find the activity log?

  11. 3 DID's all are routed to one number

    Hi All, system details: latest 3cx on Google cloud. I have 3 SIP trunks configured with 3 different DID's. for some reason as of today, all calls are routed to 1 number. Any ideas why this can happen?

  12. Android app is not registering and not receiving calls

    Hi, i'm working on 3cx latest version via Google cloud. We have 1 android phone and 1 apple, the Apple one connects successfully and all is functioning. The Android app shows ready for calls but cannot receive calls, I also see on the management console that its not registering. Any ideas...

  13. Configuration is not updated on GrandStream phones

    I'm hosting it on Google cloud under my account.

  14. Configuration is not updated on GrandStream phones

    Hi John, my configuration in 3CX system system ring tone as you can see below: It keeps changing to custom ring tone 3 only on the phone. The configuration on the 3CX MC is correct. many ideas?

  15. Configuration is not updated on GrandStream phones

    Hi John, I did that. I choose system ring. It keeps changing to custom ring 3. because of that I have to change the configuration from the phone everyday.

  16. Configuration is not updated on GrandStream phones

    Thank you, John I did exactly that. I changed each extension to work with System Ringtone but it keeps changing back to the pics I uploaded in my earlier reply. It seems like it doesn't do anything.

  17. Configuration is not updated on GrandStream phones

    this is what I see that is changed every day on the phones and what I configured in the 3cx:

  18. Configuration is not updated on GrandStream phones

    For the the line appearance I understand this is a limitation. for the configuration of the phones this should be supported but it keeps coming back to different ringtones. I am on the current version as appears on the 3CX website.

  19. Configuration is not updated on GrandStream phones

    System V16 Update 4 Debian 9 Phones: Grandtream GXP1630. I'm provisioning the phones via SBC. every day I have to change the ringtones on the call features menu on each phone. I also have an issue where I see the extension number twice although under the accounts only 1 is configured. I read...

  20. Delayed Incoming and Outgoing calls

    Thank you, John. now I don't have to wait 5-10 seconds before the phone rings. I'll do more tests tomorrow.
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